Meet your radiology, cardiology, enterprise imaging needs – on your own terms – with Merge by Merative imaging solutions. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers healthcare organizations with advanced medical imaging solutions to enhance workflows, optimize care delivery, and help improve patient outcomes. Merge’s Imaging Suite, built on a cloud-native foundation, provides solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing and Workflow Orchestration. Merge’s portfolio also includes Best in KLAS Cardiology and Hemodynamic Monitoring, and Digital Pathology.
Key Responsibilities
- Build and deliver a new platform on Microsoft Azure; continuously improve it through automation and standardization.
- Own day-to-day operations, monitoring, and support of the Azure environment (compute, storage, networking, security).
- Partner with development teams to ensure safe, stable releases with strong monitoring and tested rollback readiness.
- Implement Infrastructure as Code (Terraform) to provision and manage resources consistently across environments.
- Build and maintain automation (Python preferred) to reduce manual work, improve repeatability, and increase reliability.
- Participate in a rotating on-call schedule and troubleshoot and resolve issues across availability, performance, networking, and security; drive follow-ups to prevent recurrence.
- Support Kubernetes/AKS operations and troubleshooting (pods/logs, probes, scaling, resource limits, node issues).
- Improve observability by reducing alert noise, building dashboards, and adding synthetic checks for key user workflows.
- Perform application and OS lifecycle tasks (patching, upgrades, maintenance, vulnerability remediation, and operational readiness).
- Document designs, configurations, runbooks, and operational procedures to enable consistent on-call response.
Required Qualifications
- 5+ years in Cloud Engineering, SRE, DevOps, or a similar production operations role.
- Strong hands-on experience with Microsoft Azure in production environments.
- Hands-on experience with Terraform.
- Strong scripting/automation skills (Python preferred) with real operational automation examples.
- Proven incident ownership end-to-end (detect → triage → fix → prevent) with clear communication.
- Hands-on monitoring/observability experience in Azure (logs, dashboards, alert tuning / noise reduction).
- Strong Linux and/or Windows Server administration skills, including patching and lifecycle activities.
- Solid networking fundamentals (TCP/IP, DNS, VPNs, firewalls).
- Strong troubleshooting skills and ability to stay calm under pressure.
Desired Skills
- Kubernetes and AKS operational experience.
- Familiarity with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins, GitLab CI).
- Experience with Azure Monitor, Log Analytics, Application Insights, KQL; Prometheus/Grafana is a plus.
- Synthetic monitoring experience for login/API/workflow validation with alerting.
- AI-assisted ops experience for troubleshooting/automation (with strong validation habits).
- Azure certifications are a plus (e.g., Azure Administrator, Azure DevOps Engineer).
Behaviours
- Problem-solver: Works to find root cause and prevent repeat issues, not just apply temporary manual fixes.
- Proactive: Spots toil and automates it to improve reliability and speed.
- Collaborative: Communicates clearly during incidents and supports teammates.
- Adaptable: Stays calm in fast-changing environments and handles priority shifts.
- Detail-oriented: Validates changes, avoids risky shortcuts, and documents outcomes.
- Customer-focused: Understands impact and communicates clearly to restore service quickly.
How We Work
- On-call: Rotating 24×7 coverage; lead/assist response and keep communication clear.
- Collaboration: Work closely with dev/product/security; prioritize automation and permanent fixes over repeat manual work.
- Growth & Culture: Ownership-driven environment where AI-assisted learning and experimentation is encouraged—move faster, but validate results and share learnings with the team.
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$85,276.80 - $127,915.20 (CAD)
Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employee’s health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Extended health, paramedical, dental, and vision benefits
Registered retirement and tax-free savings plans
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
