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Position Summary
The Staff CDN Engineer is a highly experienced, hands-on technical leader responsible for enterprise content delivery, edge computing, web performance, DNS, traffic management, and application security solutions. This role defines architecture and engineering standards, builds reusable automation and self-service capabilities, and partners across application, infrastructure, cloud, network, and security teams. The engineer also provides operational ownership by participating in on-call support, leading response to critical production incidents, supporting business-critical releases, and driving root-cause remediation and long-term service improvements. Through direct engineering contribution, technical influence, and mentorship, this role advances platform reliability, performance, security, scalability, and operational readiness.
Roles and Responsibilities / Job Duties
- Define and evolve enterprise CDN and edge-delivery architectures, engineering standards, and reusable design patterns; build APIs, Infrastructure as Code modules, GitOps workflows, CI/CD pipelines, and self-service capabilities that standardize onboarding, deployment, configuration, validation, governance, and lifecycle management while reducing operational risk and recurring manual effort.
- Serve as the enterprise subject matter expert for CDN(Akamai), edge delivery, web performance, DNS, TLS, caching, routing, traffic management, and application security; lead architecture and design reviews, align cross-functional teams, resolve technical dependencies, and contribute hands-on engineering to complex customer-facing and platform initiatives.
- Lead advanced analysis and troubleshooting across CDN, DNS, TLS, routing, caching, traffic steering, edge-to-origin connectivity, application delivery, and web performance; use monitoring, testing, logs, telemetry, and traffic analytics to improve service health, latency, cache efficiency, and proactive remediation.
- Provide hands-on operational support through participation in an on-call rotation, leadership during high-priority production incidents, and support for scheduled evening or nighttime releases when required; coordinate service restoration, communicate during escalations, conduct root-cause analysis, and drive corrective actions that prevent recurrence.
- Mentor engineers through architecture reviews, design discussions, incident investigations, code reviews, workshops, and hands-on collaboration; create reusable guidance and promote disciplined operational readiness, service ownership, and continuous improvement.
- Set the long-term technical direction and modernization roadmap for enterprise CDN, DNS, traffic management, and edge-security platforms while balancing transformation with production stability, business-critical delivery, and ongoing support responsibilities.
Required Skills
- 7+ years of hands-on experience designing, implementing, supporting, and troubleshooting enterprise CDN(Akamai), edge-delivery, web-performance, DNS, network-delivery, or closely related solutions, with deep knowledge of HTTP/HTTPS, TLS, caching, routing, traffic steering, origin connectivity, and application performance.
- Strong software engineering and automation experience using languages such as Python, Go, or Node.js, together with Infrastructure as Code, APIs, Git-based development, CI/CD pipelines, automated testing, configuration deployment, reusable tooling, and self-service platform capabilities.
- Demonstrated experience leading complex production incidents and technical investigations, including prioritizing urgent operational demands, coordinating cross-functional responders, restoring service, communicating during escalations, performing root-cause analysis, and driving durable corrective actions.
- Proven ability to define reference architectures and engineering standards, lead complex technical initiatives through direct contribution and influence, and collaborate effectively across application, cloud, network, infrastructure, security, platform, and vendor teams.
- Strong analytical, troubleshooting, documentation, and communication skills, with an ownership mindset and the ability to manage competing priorities and drive complex issues to resolution.
- Ability and willingness to participate in an on-call rotation and support scheduled production changes, incident response, and business-critical release activities outside standard working hours, including evening or nighttime windows when required.
Preferred Skills
- Advanced hands-on experience with enterprise Akamai implementations, including relevant capabilities such as Property Manager, Edge DNS, Global Traffic Management, Web Application Firewall, Bot Manager, EdgeWorkers, API Acceleration, and Enterprise Application Access.
- Experience designing reusable, enterprise-scale CDN solutions that support multiple application teams, business units, or cloud environments.
- Experience creating enterprise-scale CDN automation and self-service capabilities using Terraform modules, GitOps workflows, APIs, CI/CD integrations, configuration validation, policy enforcement, automated testing, compliance checks, and remediation.
- Experience with real-user monitoring, synthetic testing, CDN telemetry, log and traffic analytics, application performance monitoring, service-level objectives, reliability indicators, operational health metrics, and error-budget-based engineering practices.
- Experience integrating CDN and edge platforms with multi-cloud, hybrid-cloud, or enterprise application environments, including edge-security controls, web application protection, bot mitigation, API security, and zero-trust access patterns.
- Experience leading platform modernization or operational-simplification programs and mentoring experienced engineers through standards, workshops, coaching, and reusable guidance; relevant CDN, cloud, networking, security, DevOps, site reliability engineering, or infrastructure-automation certifications are a plus.
Education
Bachelor’s degree, or equivalent experience (HS diploma + 4 years relevant experience)
Pay Range
The typical pay range for this role is:
$106,605.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/20/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
