Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
- As our Staff Data Analyst for Pricing and Retail Analytics, you will be at the forefront of our data-driven decision-making process. Your responsibilities will include ensuring the quality of regular reports and metrics, driving impactful insights, and supporting system-wide decision-making algorithms across key business areas. You'll be working in a fast-paced, high-growth environment where agility, critical thinking, and clear communication will be crucial for success.
- You will work closely with cross-functional teams across Pricing, Retail Commerce, 3P Commerce, and Promotions to support decision-making and help develop key metrics. This role will give you an opportunity to own, lead, and deliver projects from start to finish—collaborating with stakeholders and developers to ensure the highest quality and on-time delivery.
- You will also collaborate with fellow analysts on the team, shaping the direction of reports, metrics, and system algorithms to meet business goals. Your work will directly inform business strategy and influence key product and operational decisions.
What You Will Do
- Design, develop, and maintain decision-making systems, focusing on pricing strategies. Analyze data to identify trends and drive business insights.
- Continuously improve Pricing/Promotion reports and systems, staying updated on new technologies and ensuring accuracy and timeliness.
- Contribute to strategic planning with data insights, helping to shape metrics, product features, and business strategies.
- Solve complex problems with urgency and minimal supervision. Use data insights to influence product development and business strategies.
- Lead end-to-end projects across pricing, retail, and promotions, ensuring high-quality, timely delivery.
- Translate complex data into clear, actionable insights for both technical and non-technical stakeholders.
- Clarify requirements, align objectives, challenge assumptions, and ensure projects meet business goals and timelines.
- Contribute to a high-performing team culture by sharing knowledge and fostering ownership, excellence, and continuous learning.
Basic Qualifications
- 8+ years of industry experience in business analytics and a degree in quantitative field
- Expert-level proficiency in SQL for data extraction, manipulation, and analysis. Familiarity with Python, R, or similar languages for advanced analytics. Strong skills in data visualization tools like Tableau, PowerBI, or similar.
- Strong understanding of statistical analysis and algorithm design. Ability to apply this knowledge in the context of business data to deliver actionable insights.
- Demonstrated ability to think systematically and maintain clarity in documentation. Proven track record of managing multiple tasks and projects simultaneously, with a strong focus on structure and organization in both analytical thinking and the documentation of processes, methodologies, and results.
- Ability to understand business goals and translate them into actionable data strategies. Strong product sense to guide data analysis that shapes business decisions, operational goals, and product features.
- Strong problem-solving capabilities with the ability to navigate ambiguity. Proactive in identifying and resolving issues, continuously improving processes, and driving results in a dynamic environment.
- Excellent verbal and written communication skills. Proven ability to engage with stakeholders at all levels and present complex data insights in a clear and accessible manner.
- A self-starter with natural curiosity, a strong sense of ownership and urgency. Comfortable working independently and managing projects in a fast-paced, ever-changing environment.
Preferred Qualifications
- 8+ years of industry experience in business analytics and Master’s or PhD degree in quantitative field
- Previous experience in a retail, e-commerce, or similar fast-paced, data-driven environment. Familiarity with pricing strategies, retail commerce, and promotions
- Familiarity with big data technologies like Hadoop and Spark, along with experience in workflow orchestration tools (e.g., Airflow) and version control systems (e.g., GitHub).
- Proven experience working directly with leadership teams to provide data insights and influence decision-making at the strategic level.
- Demonstrated success as a Team Lead or Tech Lead, managing teams and driving technical projects to successful outcomes. Skilled in providing technical direction and fostering a collaborative, high-performing team environment.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This role is open to Singapore Citizens and Permanent Residents only
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://privacy.coupang.com/en/land/jobs/
