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Reading, Pennsylvania, United States
Onsite
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
A pharmacist in our organization is a charismatic, team-oriented individual with a dedication to customer service and patient care. An intellectual with a working knowledge of business operations and financials, strong communication, astute problem-solving skills, and experience in retail/community pharmacy would be a good fit for this role.
Locaton:
Onsite at Reading Hospital 5th Avenue Pharmacy, 420 South 5th Avenue, West Reading, PA 19611.
Hours: This is a full-time position, 40 hours per week. Shifts are typically 8 to 10 hours with rotating weekends and holidays.
Responsibilities:
Responsible for the evaluating preparing and dispensing of medications; verifies prescribed medications according to professional standards, facility procedures, and state and federal legal requirements.
When possible, performs medication reconciliation processes to extend a seamless continuum of care for patients upon discharge.
Ensures and behaves with a focus on excellent customer service and clinical care.
Consults with patients regarding individual medications or supplies prescribed, including dosage, frequency, specialized requirements and possible drug interactions.
Interacts closely with individual patients in order to answer all questions and/or concerns regarding their medication therapy.
Reviews and evaluates patient's plan of care for therapeutic appropriateness.
Participates in achieving business goals and metrics for the ambulatory pharmacy, including assisting in marketing events and promotions.
Assists in the fiscal management of the ambulatory pharmacy to optimize profits and control expenses for the ambulatory pharmacy consistently consulting with the other relevant managers and directors.
Assists with managing all functions for the ambulatory pharmacy technicians.
Monitors the overall performance of all ambulatory pharmacy staff members to ensure compliance with regulatory and organizational policies, practices and approved pharmaceutical dispensing processes.
Assists in maintaining and executing all established procedures concerning quality improvement, quality assurance, security of controlled substances, and record keeping.
Submits, reviews, and handles all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, follows up all such claims deemed inappropriate.
Establishes, supervises and maintains all pricing tables, special tier pricing and related pricing structures as deemed necessary for the operation.
Makes recommendations to the managers regarding any changes to improve operating procedures, or to improve and facilitate patient care.
Performs prescription verification of all prescriptions and provides technical guidance to pharmacy technicians.
Promptly and appropriately responds to patient inquiries, requests and issues when situations are escalated to a higher level of authority. Follows through on closing any outstanding patient concerns to provide a superior level of customer care.
Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel.
Assists and reviews daily reporting and scheduling of hours worked for the pharmacy technicians to include sick time, vacation time, personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained.
Supervises activities relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance.
Participates in departmental meetings and in-service training for pharmacy technicians.
Works collaboratively with organizational personnel on quality, satisfaction, service excellence, clinical care, etc. as needed.
Performs related duties as assigned.
Education:
Normally requires Bachelors of Science Degree or Pharm D degree from an accredited School of Pharmacy a Degree in Pharmacy from an accredited College of Pharmacy; current, unrestricted pharmacist license through the Pennsylvania State Board of Pharmacy. Also requires broad training and/or experience in the fields of business administration, sales, marketing, information technology and retail/ambulatory pharmacy. Normally requires zero (1) to three (3) years of directly related and progressively responsible retail/ambulatory care pharmacy experience.
Skills and Knowledge:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong leadership skills
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
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We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned