Staff Product Designer

As a Staff Product Designer working on StackAdapt’s AI experience team, Ivy, you’ll lead design projects of significant scope, complexity, and impact—helping teams across the organization connect data, automation, and human insight into experiences that empower marketers to drive business growth. You’ll collaborate across disciplines to frame problem spaces, define strategic paths forward, and refine details before launch. Your work will bring clarity and cohesion to complex systems while elevating design standards across the product.

StackAdapt’s customers trust us to deliver powerful, intelligent, and automated tools that make their work simpler and more effective. We take pride in that—and we’re looking for designers who thrive at this intersection of complexity and clarity.

StackAdapt is a Remote-First company, and we are open to candidates located anywhere in Canada or US for this position.

What You'll Be Doing:

• Drive the design strategy for Ivy's AI experience end to end, from generative UI to how AI shapes the future of the StackAdapt platform.
• Set the bar for how Ivy earns trust, showing its reasoning, signaling confidence, and recovering when it's wrong.
• Lead design for complex, multi-team initiatives, ensuring clarity from problem framing through launch.
• Collaborate deeply with Product, Engineering, Research, Revenue, Client Services, and Leadership to align design direction with business outcomes and customer value.
• Translate data-rich, technical systems into intuitive and scalable experiences that enable confident, efficient decision-making.
• Define what a good AI response looks like, and partner with Engineering on the evals that test for it.
• Build frameworks, patterns, and processes that improve product quality and consistency across teams and surfaces.
• Drive design vision and strategy that balances usability, automation, and performance, including latency, streaming, and cost per interaction.
• Mentor and guide designers, sharing context, feedback, and systems thinking to strengthen collective impact.
• Contribute to StackAdapt’s evolving design practices, ensuring our products, processes, and experiences scale with quality and intent.

What You'll Bring to the Table

• Depth of experience designing complex products, ideally within data-driven, enterprise, or workflow-rich environments.
• Experience designing AI-powered products, and fluency with what makes them different: failures that are hard to predict, and interfaces that get generated rather than drawn.
• Fluent use of AI tools in your own practice, including coded prototypes that call real models, with tools like Cursor or Claude Code. 
• A point of view on where AI design is heading, and a track record of acting on it rather than watching it.
• Strong mastery of interaction design, prototyping, and information architecture, with the ability to visualize and communicate abstract concepts clearly.
• Proven ability to connect design decisions to measurable business and user outcomes.
• Experience collaborating cross-functionally across technical, commercial, and operational teams to align around shared goals.
• A balance of craft excellence and strategic thinking—able to simplify the complex and focus teams on what matters most.
• Strong communication and storytelling skills, with the ability to engage both technical and non-technical audiences.