Staff Product Designer - Analytics

Accountabilities:

• Lead end-to-end product design for Analytics, translating complex data, reporting requirements, and business workflows into intuitive and actionable experiences across dashboards, reports, and core product surfaces.
• Partner with Product and Engineering to define problems, identify opportunities, and transform complex customer and business needs into clear experiences that deliver meaningful outcomes.
• Influence Analytics vision, strategy, and roadmap by bringing a strong customer perspective, systems thinking, and an understanding of how healthcare practices use data to make business decisions.
• Establish scalable interaction models and reusable patterns that balance usability, discoverability, flexibility, and depth across analytical workflows.
• Create a cohesive Analytics ecosystem by reducing fragmentation and developing consistent mental models across dashboards, filters, reports, visualizations, comparisons, and related workflows.
• Leverage and extend the existing Design System to deliver accessible, consistent, and scalable experiences while introducing patterns that can support evolving data and reporting needs.
• Conduct and synthesize research with practice owners, office managers, and front-office teams to understand how customers interpret and act on data and identify opportunities to make Analytics more useful and actionable.
• Use product analytics, customer feedback, Pendo, Sigma, and similar tools to evaluate effectiveness, identify friction, and continuously improve experiences based on real-world behavior.
• Partner closely with Engineering throughout implementation to preserve design intent, interaction quality, accessibility, and system cohesion through delivery.
• Champion a high standard of design quality through critiques, design strategy, knowledge sharing, mentorship, and contributions to the broader design practice.
• Bring a systems-level perspective to complex problems by simplifying workflows, identifying reusable patterns, and creating a scalable foundation for future product evolution.

Requirements:

• Bring 7+ years of product or UX design experience with a proven record of shipping data-intensive products in analytics, BI, SaaS, financial, healthcare, or similar environments, covering discovery, strategy, execution, launch, and iteration.
• Demonstrate strong UX and visual design fundamentals, with the ability to transform complex data, workflows, and information architectures into intuitive, scalable, and actionable experiences.
• Have experience designing data-dense interfaces involving dashboards, reporting, data visualization, filtering, segmentation, drill-downs, comparisons, and other advanced analytical workflows.
• Demonstrate strong product design thinking and the ability to independently identify problems, frame opportunities, influence product strategy, and make informed design decisions alongside Product and Engineering.
• Bring hands-on expertise with Figma, user research and testing methods, and product analytics or research tools such as Pendo, Sigma, Maze, or comparable platforms.
• Possess strong communication, collaboration, and stakeholder management skills, with the ability to build alignment across multidisciplinary teams and clearly explain design decisions.
• Be able to balance customer needs, business objectives, technical constraints, and scalability when making product and design decisions.
• Maintain a high bar for craft and attention to detail, with a strong focus on consistency, accessibility, usability, and quality across the product experience.
• Demonstrate curiosity, ownership, and initiative when navigating ambiguous problems, creating clarity, and moving work forward without waiting for detailed direction.
• Understand or be able to quickly learn the day-to-day realities of healthcare practices and design around real customer needs rather than surface-level requests.
• Think beyond individual features to identify patterns, simplify complexity, and create scalable experiences across products, while remaining comfortable navigating multi-tenant environments, legacy systems, integrations, and technical constraints.
• Demonstrate a collaborative leadership style through mentorship, thoughtful feedback, knowledge sharing, relationship building, and the ability to bring Product and Engineering stakeholders together around strong customer outcomes.

Benefits:

• The position is 100% remote in India, offering flexibility to work remotely.
• Opportunity to take significant ownership of Analytics and directly influence product direction and customer outcomes.
• Exposure to complex, data-intensive product challenges within the healthcare technology space.
• Collaboration with Product, Engineering, research, and other cross-functional teams throughout the full product lifecycle.
• Opportunity to influence scalable design systems, interaction patterns, and broader product design quality.
• A supportive environment for mentorship, knowledge sharing, design critiques, and continued professional growth.
• Inclusive workplace culture that values curiosity, problem-solving, learning, and progress, with reasonable accommodations available for candidates who require them.
• Employment is contingent upon successful completion of a background check in accordance with applicable laws.