Staff Product Manager, Strategy

Accountabilities:

• Own the long-term product vision and strategy across a portfolio of products or complex, multi-team programs, with a strong focus on strategic outcomes rather than day-to-day delivery.
• Translate high-level organizational, client, policy, and user needs into strategic direction, product priorities, and long-term roadmaps.
• Partner with executive stakeholders, clients, and cross-functional teams to establish shared vision, align priorities, and make informed product decisions.
• Apply strong systems thinking to identify opportunities, challenge the status quo, and improve the effectiveness of digital services and product strategies.
• Guide product strategy within a consulting environment, balancing user needs, client objectives, technology considerations, policy requirements, compliance constraints, and procurement realities.
• Stay informed about emerging technologies, industry trends, product methodologies, and market developments, using evidence-based insights to shape strategic recommendations.
• Mentor and develop product managers and other practitioners, helping strengthen product management capabilities and encouraging modern, user-centered practices.
• Facilitate collaboration across product, design, engineering, and other functional teams while influencing outcomes without direct authority.
• Represent the product management practice with senior clients, stakeholders, and the broader civic technology community.
• Contribute to business development activities, including proposals, client relationships, account growth, and initiatives that expand organizational capabilities and impact.
• Identify opportunities for organic growth within existing programs and help senior product leaders continuously improve the broader product management practice.
• Support the development of digital services that reduce complexity, improve decision-making, and create better experiences and outcomes for patients, caregivers, providers, payers, and policymakers.

Requirements:

• Bring at least 3 years of experience operating at the Principal, Staff, or equivalent senior individual contributor level in product management.
• Hold a bachelor’s degree or demonstrate equivalent professional experience.
• Demonstrate exceptional written and verbal English communication skills, with the ability to translate complex technical, product, and policy concepts for diverse audiences.
• Have a strong consulting mindset and experience working effectively with executive partners, clients, and senior stakeholders.
• Demonstrate a consistent habit of staying current with emerging technologies, industry trends, and product methodologies, and the ability to develop and communicate informed opinions about their strategic relevance.
• Have significant experience owning long-term product vision and strategy across multiple products, platforms, or complex multi-team programs.
• Demonstrate strong command of modern product management practices, including user-centered design, agile delivery, and continuous discovery.
• Have a proven track record of mentoring and developing less experienced product professionals.
• Be highly effective at influencing and aligning executives, clients, and cross-functional teams without formal authority.
• Demonstrate experience contributing to business development activities such as proposals, client relationships, account expansion, or product practice growth.
• Ideally, bring experience with healthcare data standards, regulations, or systems, including CMS programs, FHIR, electronic clinical quality measures, or value-based care initiatives.
• Experience in professional services, government, federal consulting, or another highly regulated environment is strongly preferred.
• Familiarity with public-sector procurement and contracting processes, federal compliance frameworks, ATO processes, or FedRAMP is advantageous.
• Experience working with federal health agencies or on healthcare quality reporting, payment models, or public-facing healthcare transparency initiatives is a plus.
• Bring at least 2 years of experience working effectively on remote teams, preferably in a leadership capacity.
• Meet the applicable security requirements, including US citizenship or Green Card status, with no sponsorship available.
• Have maintained US residency for at least the past 3 years and be able to successfully meet the requirements for a position of Public Trust, including completion of a US Government background investigation.

Benefits:

• Remote-first, remote-only work culture.
• Four weeks of paid time off annually, prorated during the first year based on start date.
• 10 paid floating company holidays.
• Flexible working schedule designed to support work-life balance.
• Work-from-home setup, including a company-provided MacBook.
• Collaborative and learning-focused working environment.
• Medical, dental, and company-paid vision insurance.
• Optional HSA with eligible medical plans and a company contribution.
• Company-paid basic life and AD&D insurance coverage.
• Company-paid short-term and long-term disability insurance.
• Optional critical illness and accident insurance.
• 401(k) plan with a 3% safe harbor contribution.
• Wellness resources and virtual care services.
• Employee discounts and additional perks through a dedicated employee benefits program.
• Opportunities to work on meaningful initiatives that contribute to better healthcare services and outcomes.