Staff Quality Assurance Engineer
Job Title: Staff Quality Assurance Engineer
Level: 6
Work Location: Austin, TX
Reports to: CTO
About Grocery TV
Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.
About the Role
Grocery TV is hiring a Sr QA Engineer II to own quality across our software platforms - from hands-on testing to the processes and culture that keep our QA function running smoothly. This role blends individual contributor testing work with process ownership, cross-functional coordination, and team growth. Beyond finding and documenting bugs, this person will be a champion for quality across the company - helping Product, Engineering, and Support each understand and own their part in the quality process, rather than treating QA as a final checkpoint owned by one person.
Responsibilities
- Own end-to-end manual test planning and execution across multiple software platforms (functional, regression, exploratory, and edge-case/boundary testing).
- Design, document, and continuously improve QA processes - including bug triage workflows, priority frameworks, and support rotation structures.
- Serve as the primary QA liaison to Engineering and Product stakeholders, clarifying requirements and translating them into test coverage.
- Drive quality culture across the company - helping Product, Engineering, and Support teams understand and take ownership of their role in the quality process, rather than treating QA as a single point of responsibility.
- Coordinate the release process, ensuring release procedures are followed and serving as the final QA gate for go/no-go decisions.
- Provide regular testing status reports to stakeholders across Product, Engineering, and leadership.
- Validate functionality across different configurations, settings, and environments, including feature-flag-driven behavior.
- Experience with mobile/hardware testing, including Android Studio and ADB commands, firmware updates, and hardware certification processes.
- Collaborate with Engineering on CI/CD pipelines (GitHub Actions or similar), understanding build/deploy status as it relates to test cycles.
- Generate or coordinate test assets/media as needed to support test scenarios.
- Lead bug triage meetings, keeping them lean and actionable; prioritize issues by impact.
- Write and maintain structured test scenarios and defect documentation in relevant tools (e.g., Linear, Google Sheets).
- Ensure defects are logged clearly, with distinct root causes tracked as separate, actionable tickets.
Requirements
- 8+ years of software QA experience, with demonstrated ownership of QA process design (not just execution).
- Experience leading or facilitating bug triage and prioritization frameworks.
- Track record of influencing quality culture and practices beyond their own team - getting buy-in from Product, Engineering, and Support.
- Strong experience with bug tracking tools (Linear, Jira, or similar) and structured test documentation.
- Experience writing clear process documentation for cross-functional audiences.
- Proven track record of cross-functional collaboration with Engineering and Product.
- Excellent written and verbal communication skills.
- Familiarity with AI coding/agent tools (e.g., Claude Code, Cursor, or similar) used as an AI QA Operator - to populate test cases and drive end-to-end test coverage.
- Familiarity with CI/CD pipelines (e.g., GitHub Actions).
Nice to Have
- Test automation experience (Playwright, Selenium, Appium).
- Experience using AI agents to improve UI and API regression coverage.
- Experience hiring or mentoring QA team members.
- Experience with diagramming/process tools (e.g., draw.io, Mermaid) for workflow documentation.
Interview Process
- Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
- Introduction to Hiring Manager: Meet with the hiring manager virtually to share your background, learn about the role, and align on logistics.
- Technical Interview: Visit our office in-person or remotely for a technical interview that relates to the role. You’ll respond to a prompt, and our team will ask questions to better understand your skillset.
- Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss team collaboration. This is a perfect opportunity for you to ask us questions, too!
- Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.
Why Grocery TV?
- 100% medical, dental, and vision coverage
- $1,200 annual HSA match
- $1,000 annual learning & development budget
- Unlimited PTO
- 12 weeks of parental leave for all new parents
- Hybrid work model: three days in office per week (Monday/Wednesday/Friday)
- Monthly DoorDash lunch stipend
- $500 home office setup stipend
Awards & Recognition
BuiltIn Best Places to Work 2026
Best Place for Working Parents 2026
