Staff Site Reliability Engineer

Accountabilities

• Architect, deploy, operate, and continuously improve scalable, secure production environments, with a strong preference for AWS-based infrastructure.
• Lead reliability initiatives across multiple engineering streams and establish consistent SRE practices throughout the organization.
• Design, evolve, migrate, and optimize Kubernetes-based infrastructure, including production hardening and scaling.
• Establish and enforce robust Infrastructure-as-Code standards using Terraform or equivalent technologies.
• Define, implement, and operationalize SLIs, SLOs, error budgets, and other reliability practices.
• Strengthen observability across applications, infrastructure, data pipelines, and ML systems to improve visibility into system health and performance.
• Collaborate with product and data teams to incorporate product telemetry, model analytics, and operational data into reliability insights.
• Design and optimize CI/CD pipelines across the complete software lifecycle, from build and testing through deployment and rollback.
• Improve release safety, deployment frequency, operational predictability, and adherence to service-level objectives.
• Lead incident response for complex, cross-system failures and drive thorough post-incident reviews and corrective actions.
• Reduce operational toil through automation, platform engineering, and improved tooling and processes.
• Design scalable processes and infrastructure for absorbing, standardizing, monitoring, and troubleshooting customer environments.
• Support and productionize ML workloads by implementing MLOps practices for model deployment, monitoring, and retraining workflows.
• Ensure infrastructure and operational practices meet enterprise-grade security, compliance, and regulatory requirements.
• Mentor engineers, share best practices, and raise the overall reliability and engineering standards across teams.
• Collaborate with Staff Engineers and Architects to influence global product architecture and long-term technology strategy.

Requirements

• Extensive hands-on experience in Site Reliability Engineering, Production Engineering, or a closely related infrastructure role.
• Proven experience establishing or scaling SRE practices within high-growth, complex, or highly distributed technical environments.
• Deep expertise with AWS or Azure cloud infrastructure and modern cloud-native architectures.
• Strong production experience with Kubernetes, including migration, scaling, optimization, and security hardening.
• Advanced Infrastructure-as-Code expertise using Terraform or an equivalent technology.
• Demonstrated experience designing, implementing, and optimizing end-to-end CI/CD pipelines.
• Strong knowledge of observability practices and tooling across distributed applications and infrastructure.
• Experience troubleshooting complex multi-tenant, customer-hosted, or enterprise environments.
• Experience supporting production data platforms and machine learning systems.
• Practical MLOps experience, including model deployment, monitoring, and operational lifecycle management.
• Strong understanding of distributed systems, scalability, resilience, fault tolerance, and failure modes.
• Ability to think across systems and understand the interactions between infrastructure, applications, data, and ML workloads.
• Strong communication and collaboration skills, with the ability to work effectively across engineering and business functions.
• Experience with large-scale global B2B or B2C products is desirable.
• Experience working with AI/ML, NLP, or LLM-based products is a strong advantage.
• Familiarity with integrating product analytics and model performance metrics into operational monitoring is beneficial.
• Experience operating in enterprise environments with stringent security, compliance, and regulatory requirements is preferred.
• Experience implementing regulatory controls within cloud infrastructure is a plus.
• Experience scaling infrastructure during periods of rapid growth is advantageous.
• Experience evaluating infrastructure tools, platforms, and vendors is desirable.
• Experience deploying and operating solutions within large enterprise customer accounts or VPCs is a strong plus.
• Strong problem-solving skills, high ownership, and accountability.
• Ability to anticipate failure modes, operate across multiple engineering streams, and influence technical decisions without formal authority.
• Continuous-learning mindset with a strong commitment to improving systems, processes, and engineering practices.

Benefits

• Full-time, permanent employment.
• Fully remote position within European time zones.
• Opportunity to work on infrastructure supporting advanced AI and agent-based workloads.
• Significant technical ownership and influence over reliability practices and architecture.
• Opportunity to work across cloud infrastructure, Kubernetes, distributed systems, data platforms, and ML operations.
• Exposure to complex enterprise environments and large-scale production deployments.
• Collaboration with highly experienced engineers, architects, product teams, and AI/ML specialists.
• Opportunity to shape reliability standards and technology strategy as the organization scales.
• Strong culture of ownership, continuous improvement, and technical excellence.
• International and distributed working environment.
• Career growth and opportunities to expand technical leadership and organizational impact.