Helps the team get better technically, mentors junior associates, and keeps customer success in focus, in particular:
- Inspires fellow engineers to become better at their craft and gives practical advice on writing cleaner code and effective tests.
- Actively identifies and reduces complexity in the software artifacts and motivates team members to do the same.
- Helps other team members to come up with simpler, more robust, and more efficient designs.
- Identifies root causes of issues and fixes those rather than their symptoms.
- Actively shares knowledge in their field of expertise, e.g., by contributing to open source software projects, offering training sessions, holding conference presentations, etc.
- Empowers, mentors, and grows less experienced team members, e.g., by sharing knowledge and providing hints so they come up with their own solutions.
- Actively increases awareness of information security among coworkers and demonstrates how to improve vulnerable code.
- Understands customer and consumer value and slices/writes user stories accordingly to deliver value faster.
Additions for service-delivering teams
- Designs services to be self-healing and to offer self-service capabilities from the ground up to achieve minimum manual intervention.
- Seeks out the root causes of incidents and inspires improvements in a blameless fashion.
- Strives for smooth migration paths, in particular for breaking changes.
- Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process.
Secondary Duties and Responsibilities
- Leads by example.
- Evolves the hiring culture in the team, identifies skill gaps, and actively shapes job openings to ensure foreseeable requirements can be met in the future.
- Understands the impact of partner enablement on the growth of the company and evolves products into a direction that supports this at scale.
- Reflects on how the team works towards delivering value and actively improves processes within their team.
- Becomes a subject matter expert in one or more product areas.
- Includes stakeholders as early and often as sensible to maximize the value delivered.
- Clearly communicates impediments to commitments and prefers practical alternatives over plainly saying "no".
- Supports team management in prioritizing backlog items.
- Quantifies impact and values of features to inform prioritization of issues and secure necessary budgets.
- Considers Blue Yonder design guidelines and consults architects as appropriate.
- Quantifies the value of refactoring opportunities and uses this for priorization with other issue types.
- Develops prototypes and proofs of principles for innovative features.
- Steadily extends their knowledge to identify synergies across domains and speed up time to become an expert in new areas.
- Reaches out to other teams to further mutual alignment with the company vision.
- Works on aligning roadmaps of multiple teams towards achieving the company vision.
- Makes impediments transparent and helps others to overcome theirs.
- Has a deep understanding of the team’s problem domain and interaction points with other teams.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
