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Sydney, New South Wales, Australia
Hybrid
Staff Software Engineer, Customer Channel, Data & AI
Business Banking Technology
*Multiple roles*
*Sydney or Melbourne locations*
Do work that matters
At CommBank, we're building the future of customer channels and data-led experiences for Australian businesses.
We're investing heavily in the next generation of customer channel, data and AI-enabled platforms that simplify how customers and colleagues engage with the bank. Our teams are creating modern, scalable technology that helps customers access insights, complete critical banking journeys and connect with the right banking services more easily.
As a Staff Software Engineer, you'll join one of several engineering crews across our Customer Channel & Data domain. Depending on your experience and interests, you may contribute to customer-facing channels, banker and CRM experiences, data-driven services, AI-enabled engagement platforms or core platform capabilities. You'll help shape products used across Business Banking while influencing engineering direction across a rapidly growing technology organisation.
This is an opportunity to work on platforms undergoing significant transformation, modernising how customer and colleague experiences are delivered through contemporary cloud, data and software engineering practices.
See yourself in our team
Business Banking Technology executes the Technology Strategy across Business Banking through the world-leading application of technology and operations. We partner closely with the business to solve real-world problems using data and AI-driven insights, resilient platforms and modern engineering practices, delivering customer value at speed and scale.
You'll join a growing engineering organisation responsible for critical capabilities including:
Working closely with engineers, product managers, architects, data specialists and business stakeholders, you'll help solve complex technical challenges while mentoring engineers and contributing to engineering excellence across the domain.
What you'll do
We're interested in hearing from people who have
Experience in customer channels, digital platforms, CRM, data services, AI-enabled products or financial services is highly regarded, but not essential. We're looking for exceptional engineers who can learn quickly, apply sound judgement and make an impact across a variety of product areas.
Technical skills
We value strong engineering fundamentals over expertise in any single language or framework. Our teams use a range of technologies across customer channels, platform services, data and AI-enabled experiences. Experience with some of the following will help you succeed.
Engineering Craft
Working with us
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know.
Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 28/08/2026