As a Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.
Key Responsibilities:
- Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.
- Industry Expertise: Deeply understand your clients’ businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals.
- Relationship Building: Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna’s voice is heard and valued.
- Market Insights: Keep clients informed about the latest industry trends, helping them stay ahead of the curve and leveraging Cigna’s solutions to meet their evolving needs.
- Financial & Underwriting Expertise: Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna’s solutions, including specialty products, and offer creative, proactive solutions to meet their needs.
- Portfolio Management: Drive growth, earnings and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna’s relationships through cross-selling additional products and services.
- Collaboration: Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions.
- Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving.
- Channel Management: Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources as needed to maintain success.
What You Bring:
- Strong relationship-building skills and a passion for developing deep client connections
- Expertise in financials, underwriting, and providing strategic solution
- A collaborative mindset with the ability to work effectively across teams
- Proactive, creative thinking to develop tailored solutions for each client
- A desire to grow with a company that’s committed to delivering innovative solutions in an ever-changing industry
At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. If you’re driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you!
Qualifications
- Bachelor’s degree or equivalent experience.
- Experience: 1-3+ years of experience in health benefits or client management
Skills:
- Strong communication, sales negotiation, and relationship-building skills.
- Proven ability to manage and grow client relationships, particularly with clients
- Experience in sales, marketing, underwriting, or operations is preferred.
- Financial acumen with the ability to identify and drive growth opportunities within the book of business.
- Additional: Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
