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Pittsburgh, Pennsylvania, United States
Onsite
Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.
Gecko Robotics is looking for a Strategic Account Manager to build and grow a focused portfolio of the most important oil and gas customer relationships in the United States. As the accountable seller, you will own the sales motion and be responsible for meeting revenue and growth targets as you move selected customers from an initial foothold into durable, multi-site enterprise partnerships.
This role sits at the intersection of customer strategy, commercial growth, and cross-functional execution. You will formulate the account strategy, own the operating cadence, build the bottoms-up plan to win, align customers around measurable value, and rally teams across delivery, engineering, product, operations, and leadership to deliver the outcomes that matter.
You will begin with a focused portfolio of U.S. oil and gas customers. You will identify which customers can become key accounts, cultivate them through that transition, and grow the key accounts you develop.
Meet revenue and growth targets for a focused portfolio of high-potential U.S. oil and gas customers by formulating account strategy, owning the operating cadence and sales motion, and rallying cross-functional teams across delivery, engineering, product, operations, and other functions; remain the accountable seller as customers grow into key accounts.
Identify and qualify emerging customers based on strategic fit, measurable value potential, stakeholder access, and the opportunity to expand across sites and use cases.
Build bottoms-up account plans that connect customer priorities, stakeholders, use cases, value, opportunities, milestones, risks, and resource needs.
Develop trusted relationships across site, corporate, technical, commercial, procurement, and executive stakeholders.
Translate Gecko's inspections, data, software, and engineering work into measurable customer value, executive narratives, business reviews, and expansion plans.
Collaborate closely with Gecko's product and engineering teams, feeding critical customer signal into product roadmaps and engineering decisions.
Lead cross-functional capture teams across inside sales, business development, product, engineering, delivery, and operations—while retaining ownership of the sales motion and creating clarity on owners, decisions, dependencies, deadlines, and blockers.
Turn successful customer outcomes into repeatable plays that expand across the customer's fleet and inform Gecko's broader U.S. oil and gas strategy.
5+ years of experience across strategic account management, enterprise sales, consulting, business development, product strategy, or complex program leadership.
Demonstrated success growing complex enterprise relationships across multiple sites, functions, and senior stakeholders.
Strong business judgment and the ability to identify which customer problems and accounts justify concentrated investment.
Ability to build account plans, stakeholder maps, value models, commercial narratives, and executive-ready recommendations.
Comfort working with technical teams and translating technical work into customer decisions and business outcomes.
Strong communication skills, including the ability to navigate difficult stakeholder conversations and align teams without relying on formal authority.
Comfort operating in ambiguity, creating structure, and maintaining urgency in fast-moving environments.
Willingness and ability to travel approximately 50% of the time, with variation based on account needs.
Deep oil and gas domain judgment, including experience in refining, midstream, petrochemicals, asset integrity, reliability, turnarounds, inspection, industrial software serving those environments, or adjacent heavy industries, is strongly preferred and more important than general technology-sector experience.
Experience helping customers adopt a novel technical or inspection capability and displace established approaches, including in a zero-to-one account or market-development motion.
Experience owning large, multi-year strategic accounts or capture motions.
Background in engineering or close partnership with engineering, product, or operations teams.
Experience quantifying customer value through risk reduction, utilization, cost, capital, or operational outcomes.
Experience in a startup, consulting firm, or other environment where the operating model is still being built.
You will work in an office-first, customer-facing environment and should expect to travel approximately 50% of the time to customer sites, corporate offices, and internal working sessions.
At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health, ongoing professional development, family planning assistance, and flexible paid time off.
Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact.
Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you.
