At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of Alcon's Project Management function, a team that ensures all regular and one-off projects are planned, organized, and executed effectively to help our people and the world see brilliantly.
The Strategic Advisor, QA Surgical Franchise is primarily responsible for leading strategic project management within the Alcon business unit to ensure cost-effective, high-quality execution in compliance with global standards at our Facility in Fort Worth, TX. Specifics include:
- Lead and coordinate strategic Quality programs across the Surgical Franchise, ensuring alignment of priorities, timelines, risks, resources, and deliverables across global functions and regions.
- Standardize and continuously improve Quality governance, project management tools, reporting processes, and best practices to enhance efficiency, consistency, and organizational effectiveness across both franchises.
- Support Franchise Quality Leadership in annual objective setting, strategic planning, prioritization, and execution tracking to ensure delivery of business, compliance, and quality objectives.
- Own governance and project management processes for key Quality initiatives, including remediation programs, monthly quality reviews with franchise and regional teams, quality system improvements, compliance projects, and cross-functional transformation efforts.
- Plan, coordinate, and host quarterly Franchise Quality Management Reviews (QMRs), including agenda development, metric compilation, executive briefing materials, meeting facilitation, action item management, and leadership follow-up.
- Develop and maintain executive dashboards, scorecards, and status reports that provide visibility to Quality performance, program progress, emerging risks, key decisions, and organizational priorities.
- Support governance of Franchise-level Quality metrics and performance indicators, including complaint trends, CAPA performance, deviation/nonconformance trends, audit observations, inspection readiness, product quality trends, field actions, and other relevant Quality signals.
- Facilitate collaboration among Quality, Manufacturing, Regulatory Affairs, R&D, Supply Chain, Commercial, and regional stakeholders to ensure effective execution of franchise and enterprise Quality objectives.
- Support identification, prioritization, and escalation of emerging Quality risks across the franchises, including potential patient/customer impact, compliance exposure, supply continuity concerns, or reputational risk.
- Facilitate cross-franchise alignment on shared Quality priorities, lessons learned, systemic risks, best practices, and opportunities for standardization or continuous improvement.
- Support preparation of executive-level Quality updates, including concise summaries for Quality Leadership Team, Franchise Leadership Team, and other senior governance forums.
- Provide thought partnership to Franchise Quality leadership by identifying opportunities to strengthen governance, improve meeting effectiveness, enhance metric visibility, and increase proactive Quality risk management.
- Liaison with regional quality teams on top issues impacting markets and regions
- Support of technology/product transfer projects
WHAT YOU’LL BRING TO ALCON:
- Bachelor’s degree or equivalent years of directly related experience (or high school +18 yrs; Assoc.+14 yrs; M.S.+7 yrs; PhD+6 yrs)
- The ability to fluently read, write, understand and communicate in English
- 10 years of relevant experience
- Location: Onsite
- Travel Requirements: Up to 10%
- Relocation Assistance: Yes
- Sponsorship Available: NO
HOW YOU CAN THRIVE AT ALCON:
- Collaborate with teammates to share standard processes and learnings as work evolves!
- Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
- Grow your career in a highly collaborative and diverse environment.
- Alcon provides robust benefits package including health, life, retirement, flexible time off for salaried associates, paid time off for hourly associates and much more!
Alcon Careers
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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
