About the Role
Are you an accomplished relationship builder with a proven ability to drive strategic growth for major clients at the enterprise level? As a Strategic Client Account Executive, you will be responsible for managing and expanding relationships with our most valuable and complex accounts across NAMER. Leveraging your deep industry expertise and executive presence, you will serve as a trusted advisor to C-level stakeholders, ensuring our clients achieve maximum value from our services while identifying and executing on high-impact growth opportunities.
About the Team
The North America (NAMER) Account Management team is committed to delivering exceptional value and satisfaction to our clients. As a senior member, you will play a leadership role in shaping account strategies, mentoring junior team members, and driving cross-functional collaboration with customer success, field engineering, marketing, and product development. You will help set the standard for strategic relationship management, leveraging data-driven insights and industry best practices to inform our approach. Your ability to influence decision-making and proactively engage with executive-level clients will be critical to our continued success.
What You'll Do
In this role, you will handle existing customers and develop new business across the entire North America (NAMER) region
- Lead the development and execution of comprehensive, multi-year strategic account plans for top-tier clients, aligning our solutions with their evolving business objectives.
- Build, nurture, and expand executive-level relationships, acting as a senior trusted advisor and thought partner to client leadership teams.
- Identify, pursue, and close complex upsell opportunities, driving significant revenue growth across the NAMER region.
- Serve as the senior client advocate within the organization, influencing internal stakeholders and mobilizing cross-functional teams to deliver tailored solutions and exceptional client experiences.
- Provide strategic guidance to product and marketing teams based on sophisticated client feedback and market intelligence, shaping our offerings to meet emerging client needs.
- Monitor industry trends, competitive landscape, and regulatory changes, proactively advising clients on risks and opportunities relevant to their business.
- Represent the company in joint proposals and strategic initiatives with CircleCI partners and other key collaborators.
- Build, prioritize and forecast your pipeline using platforms, including Hubspot, Outreach.io, Gainsight, 6sense, ZoomInfo, LinkedIn.
What We're Looking For
- 5+ years of SaaS sales experience, selling a technical product to large enterprise customers, with a track record of being a top performer
- Experience selling to Engineering Leadership (CTO, VP of Eng, DevOps Leaders, etc.
- Curiosity for the DevOps ecosystem and familiarity with technical concepts and their business value
- A great teammate that will thrive in our fluid, fast-paced, dynamic, scaling environment
- Demonstrate strong interpersonal skills (written and verbal) and organizational skills
- Consistent record of meeting and exceeding sales quotas
- Experience growing existing accounts and opening net new accounts
- Business Experience in NAMER preferred
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About CircleCI
CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.
Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold
Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.
CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
How CircleCI Uses AI in Hiring
At CircleCI, people make our hiring decisions. We use technology to support our recruiting team so they can spend more time on what matters most: getting to know you.
Where we may use AI
- Job descriptions and messaging: AI may help draft job descriptions and role-specific messaging so they are clear and accurate.
- Application review: For some roles, we use an AI tool to review applications, including resumes and application responses, against criteria our hiring team sets for the role. The tool generates a fit score and summary to help recruiters organize and prioritize applications.
- Interview notes: With advance notice, an AI note-taking tool may join interviews to record, transcribe, and summarize the conversation. This lets interviewers focus on talking with you. You will be told before each interview, and you may opt out at any stage by letting your recruiter know. If you opt out, the tool will not join, and your candidacy is not affected.
- Outreach: AI may help draft candidate outreach and scheduling messages, which our team reviews before sending.
Our commitment
AI does not make hiring decisions at CircleCI. Our recruiters and hiring teams review candidates and make every decision to advance or reject an application. No candidate is rejected based solely on an AI score. We have tools and processes in place to test for bias and to review how these tools perform, and we adjust our approach as AI technology and the laws that govern it change.
Your choices
You can ask for human-only review of your application, opt out of AI interview note-taking, request an accommodation, or ask questions about how we use AI. Contact recruiting@circleci.com. For how we handle your data, including retention, see our Privacy Policy.
