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South San Francisco, California, United States
Onsite
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Zipline is building the future of delivery, and as a Strategic Partnerships Manager, you will ensure that our technology delivers incredible outcomes for our most important partners.
In this role, you will own the relationship for a focused portfolio of Zipline’s most strategic partners. You will be directly responsible for launching, managing, and growing these partnerships as Zipline scales, serving as the face of Zipline to partner stakeholders across executive, commercial, product, operations, marketing, and field teams. You will develop a deep understanding of each partner’s business model, operating priorities, customer experience goals, and internal decision-making dynamics so that Zipline can help them transform delivery for their customers.
This is not a high-volume account management role; success requires deep ownership of a focused set of strategic partners. This role requires strong executive communication, analytical rigor, and excellent stakeholder management. Partnerships are highly cross-functional and often involve many stakeholders with different goals, even within the same organization. You should be comfortable navigating ambiguity, building trust, creating clarity, and driving decisions in complex environments. You will turn partner priorities into expansion plans, operating rhythms, executive-ready materials, performance insights, and cross-functional workstreams that help Zipline and our partners grow together.
Our ideal candidate is customer obsessed, highly analytical, politically astute, and action oriented. You should be able to move fluidly between data analysis, partner strategy, executive presentations, operational problem-solving, and white-glove partner service.
This role is an in-person opportunity located out of Zipline’s South San Francisco, CA HQ. We are open to relocation.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
