BPO Marketing Excellence - Fixed Term (M/W/X)

📄 JOB DESCRIPTION 

• • The Strategic Plan & Capabilities Lead orchestrates the delivery of the 3-year marketing strategic plan (Elevate plan). The role also builds the capabilities the marketing organization needs to execute it.

  • Acts as the PMO of the plan: tracks the 4 growth engines and their sub-initiatives, consolidates delivery achievement, and produces executive materials (monthly reports, quarterly reviews)

  • Designs and deploys the capabilities development framework (onboarding, career paths, training, marketing academy) to spread expertise within and across the marketing poles.

  • Works cross-functionally with pole heads, initiative owners, HR and Data & Insights. Partners with the AI & Process BPO on AI upskilling.

  • Actions with full autonomy and responsibility: run plan tracking and governance rituals, challenge initiative owners on milestones, build and maintain reporting, design and deliver training and onboarding content, maintain the Career Path toolkit with HR.

  • Actions with supervisor intervention: changes to plan scope or priorities, training investments, require Marketing Excellence Director validation (and HR where relevant). Monthly review of plan status and capabilities roadmap.

  • Control: monthly executive report, quarterly roadmap reviews, plan achievement rate (% delivery), onboarding completion and training effectiveness KPIs.

🎯 TASKS

Steer strategic plan delivery: track sub-initiatives through weighted milestones, consolidate % delivery achievement, flag risks and drive corrective actions

Run the strategic plan planning cycles: prepare the plan refresh, delivery one-pagers, teams pre-alignment and business materials with the Director 

Animate plan governance: organize quarterly reviews (closed-quarter assessment & next-quarter roadmap per team) 

Lead executive reporting: monthly executive report, content for marketing and local all-staffs 

Build capabilities foundations: marketing onboarding program, Career Path toolkit, skills matrix

Develop and deliver marketing training programs, to enhance skills and spread expertise within and across teams (learning communities, workshops, e-learning, internal experts), including AI upskilling with the AI & Process BPO 

Measure capabilities impact through onboarding satisfaction, training effectiveness and skills progression 

👉 MUST HAVE skills

Professional training and experience: 3-7 years in innovation, training, or digital marketing; 

Technical skills: program management (milestone tracking, weighted progress, risk management), Knowledge of AI tools, e-learning platforms, and basic data analysis 

Behavioral skills: Creativity, communication, adaptability, coaching.

Languages: Fluent in English

Other: Experience in training delivery, ability to manage experimental projects.

✅ ADVANTAGES

👉 Variable bonus

👉 Profit-sharing and incentive plan

👉 Flexible working with a minimum of 3 days on-site and up to 2 days from home

👉 Online language learning platform

👉 Works Council (CE) and its many benefits

👉 CESU vouchers

👉 Access to a company restaurant and smart canteen

👉 Gym access