Job Description
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the role:
As a Strategic Product Manager, you will own product strategy and commercialization for products within the IBS Core value stream. You will ground product direction in evidence—research, analytics, client input, and competitive intelligence—and translate it into strategy artifacts, a multi-release roadmap, and measurable outcomes. You will run an operating rhythm that enables leadership decisions and aligns teams across IBS, including a coordinated approach to AI and non-AI enhancements. You will partner closely with engineering, architecture, UX, sales, support, operations, and risk/compliance to deliver outcomes, guide investment decisions through business cases, and drive go-to-market readiness and adoption.
About the team:
You will join a team of experienced product managers working across core banking, sales and service, data and analytics, and open APIs to deliver new products and enhancements for a rapidly changing fintech landscape.
What you will be doing:
- Own product lifecycle management (vision, roadmap, pricing inputs, launch, growth, and rationalization/sunset recommendations).
- Lead market definition, customer needs analysis, and competitive research to identify opportunities, risks, and differentiated positioning.
- Leverage existing insights and assets (research, analytics, customer forums, field input, and support trends) to identify friction, modernization blockers, and opportunity themes.
- Establish continuous learning practices (industry signals, competitive narratives, internal knowledge sharing) and turn findings into strategic recommendations.
- Create and maintain strategy artifacts (journey maps, workflow inventories, use cases, pillars/themes) that inform planning and roadmap discussions.
- Develop business cases to justify investments, including benefits, costs, dependencies, and risk assessment.
- Lead go-to-market planning and execution in partnership with sales and marketing (launch readiness, enablement, and adoption).
- Own prioritization and roadmap execution; translate strategy into well-defined initiatives, epics, and features with clear success metrics.
- Partner with UX and technology to design user-centered experiences and ensure the backlog is actionable, groomed, and ready for delivery.
- Recommend and evaluate potential third-party partnerships and ecosystem relationships that strengthen the product offering.
- Act as an internal and external voice for the product, aligning stakeholders on the roadmap, narrative, and outcomes.
- Define product OKRs and track performance (adoption, customer outcomes, revenue/margin, and profitability) to drive continuous improvement.
- Drive a decision-making operating rhythm by delivering monthly strategic briefs, supporting quarterly leadership updates, and maintaining a repository of strategy and research artifacts.
- Partner with related teams to align on one coordinated AI direction for IBS (priorities, ownership, and timelines) and ensure appropriate governance with risk/compliance and human oversight.
- Collaborate with product owners, stakeholders, customers, and architects to set expectations, manage tradeoffs, and deliver cohesive releases.
What you bring:
- 7–10+ years of experience in product management, product strategy, or related roles delivering technology products in fintech, banking, or other regulated industries.
- Experience owning product vision and multi-release roadmaps, including prioritization, sequencing, and success metrics.
- Demonstrated ability to lead discovery (market/customer/competitive research) and translate insights into clear requirements and outcomes.
- Experience partnering with engineering, UX, and architecture teams in an agile environment to deliver incrementally and manage tradeoffs.
- Strong cross-functional collaboration skills with sales, marketing, support, operations, legal, and risk/compliance partners.
- Business acumen, including experience building business cases and understanding product financial performance (revenue, margin, cost-to-serve).
- Strong influence and leadership skills, with the ability to align teams to a shared vision and drive execution through ambiguity.
- Comfort working in a regulated environment and partnering with risk/compliance to ensure solutions (including AI/automation) include appropriate controls, explainability, and governance.
- Experience synthesizing qualitative and quantitative inputs into strategy artifacts and executive-ready decision materials.
- Experience leading go-to-market planning and launch readiness (positioning, enablement, and adoption), including pricing/packaging inputs.
- Polished communication skills and executive presence; comfortable presenting decision materials, demos, and updates to varied audiences.
- Knowledge of banking industry concepts and associated products; experience with core banking solutions and loan operations is desired and experience with IBS a plus.
- General business skills, financial planning discipline, long-term vision, and strong stakeholder management.
What we offer you:
A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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