As a Strategy & Operations Lead, you'll work across one or more of our core Strategy & Operations pillars, depending on your experience and the company's priorities. This role is designed for high-agency operators who thrive in fast-paced environments and want to work on the most important problems facing the business: from company strategy and operational excellence to customer transformation and enterprise growth.
### **Running Broccoli**
Business Operations
Objective: Build the operating system that helps Broccoli scale efficiently.
Responsibilities:
* Own business performance management, KPIs, reporting, and operational reviews.
* Build and manage key enablement tools such as QBRs, health scorecards, and product adoption dashboards.
* Drive business enablement initiatives that improve customer and revenue outcomes.
* Lead cross-functional operational improvements across go-to-market, customer success, and growth.
Founder's Office
Objective: Drive company strategy, planning, and executive initiatives.
Responsibilities:
* Support strategic planning, board materials, and executive decision-making.
* Lead high-priority company initiatives and special projects.
* Drive alignment and execution against key company priorities.
### **Helping Customers Succeed**
AI Transformation
Objective: Help customers adopt AI and transform how their organizations operate.
Responsibilities:
* Advise customers on AI adoption, workflow redesign, and organizational change.
* Develop best practices and transformation frameworks.
* Support customers in realizing measurable value from AI.
Intelligence Platform
Objective: Provide customers with the data, insights, and benchmarks needed to drive outcomes.
Responsibilities:
* Deliver insights, benchmarks, and reporting that help customers improve performance.
* Measure AI adoption, business outcomes, and value creation.
* Help shape customer-facing analytics and intelligence capabilities.
### **Winning & Expanding Strategic Accounts**
Value Creation
Objective: Quantify, communicate, and maximize the business value of AI transformation.
Responsibilities:
* Build ROI models, business cases, and value creation frameworks.
* Support enterprise sales and strategic customer conversations.
* Partner with private equity firms and portfolio companies on AI transformation opportunities.
### **What We're Looking For**
* 5–10+ years of experience at a top-tier consulting firm (e.g., McKinsey, Bain, BCG), PE firm, high-growth startup or comparable high-performance environment.
* Passion for exploring and applying the latest AI tools and technologies to solve real business problems.
* High-ownership mindset with a bias toward action and execution.
* Strong analytical skills and a structured approach to problem solving.
* Excellent written and verbal communication skills.
* Excited to work in-person five days per week with the team in San Francisco.
Bonus
* 1–2+ years of experience at a high-growth startup.
* Experience working in home services or B2B SaaS.
Visa sponsorship is not available for this role.
