Lead the digital experience that puts students at the heart of education.
Champion innovation across the student journey, bringing together people, technology and insight to create seamless, engaging and inclusive digital experiences that enable students to connect, learn, thrive and succeed.
Every student at Macquarie University interacts with our digital services from the moment they apply, through enrolment, learning and all the way to graduation. This newly established role owns the digital experience approach for our student and education domain, supported by a dedicated team, and the development capability focused solely on the student experience.
As the Student and Education Digital Experience Lead, you are the primary IT partner, the IT "front door" for the Student Services domain. You will work alongside Student Shared Services, Deputy Deans, Faculty Executive Directors, the Dean of Students Office and the PVC Education to connect academic and service priorities with technology capability, so that student needs, service performance, investment decisions and delivery roadmaps stay aligned with the University's strategic objectives.
This newly established role is central to Macquarie’s customer-focused, experience-led IT operating model, aligned with IT’s 2027 Workforce Plan and the shift toward domain-focused delivery leadership. It is a high-impact, highly visible position at the intersection of higher education, student services and technology, with the scope, resources and accountability to shape digital experiences for our students.
About the Role
Reporting to the Chief Information and Digital Officer, you will guide the student and education digital experience end to end. Your focus will include:
About us
Macquarie University Information Technology (MQ IT) embraces the university mission to be bold, distinctive, progressive, and transformational. Information Technology is a trusted business partner with an ethos of service, and we pride ourselves in the application of a strong collaborative partnership approach to transformation across the University. We strive for the efficient provision of services to better support the areas where we should be unique across the education, research, and health portfolios within the University.
About You
You are an experienced digital, product or service leader with a strong understanding of the higher education sector, university environments and the student experience, with an appreciation of academic and education contexts. You are confident engaging in technical conversations and skilled at building effective relationships across various stakeholders, academic colleagues, platform teams and multidisciplinary teams.
Selection Criteria
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Please note work hours may vary from time to time to accommodate business needs
Applications Close: 6th November at 11.59 PM AEST.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
06/11/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
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