Student Financials & Business Invoice Collections Analyst

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Closing Date:

11/09/2026

Type of Position:

AccountingNo

Job Type:

RegularNo

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Collections

Summary of Job Duties:

The Student Financials and Business Invoice Collections Analyst is responsible for analysis of charges and holds related to accounts within the collections process, counseling debtors on payment obligations and options for repayment, and negotiating, creating, and reviewing promissory notes and repayment agreements. The individual in this position will also provide responses to students, parents, debtors and other University offices concerning outstanding student and business invoice accounts. The analyst will manage the Perkins Loan Program and Nurse Faculty Loan Program portfolios, while assisting in payroll deduction processing, verification of account data shared with collection agencies, and preparing collections statistics. Duties also include analysis of collection agency statements and preparation of data used in posting payments paid to the collection agencies on the appropriate accounts.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of an associate’s degree

Applicable equivalencies may be considered on the above qualification.

• At least three years of experience in fiscal operations
• At least two years of experience working with Microsoft Excel

Preferred Qualifications:

• Bachelor's degree in general business, accounting, finance, or a related field from an accredited institution of higher education
• Experience with the University of Arkansas Workday Student system (non-student experience)
• Experience with the University of Arkansas Workday Finance system
• Experience working with the Microsoft Office suite of products
• Experience with data entry on a large scale

Knowledge, Skills & Abilities:

• Knowledge of university policies and procedures governing student and business invoice account collection
• Knowledge of state and/or federal regulations related to the collection of accounts
• Knowledge of procedures and methods used by collection agencies
• Knowledge of financial reporting techniques
• Knowledge of customer service techniques
• Ability to compile and report information and statistics on large financial data sets
• Ability to counsel students on payment obligations
• Ability to clearly communicate using face-to-face contact, phone, e-mail, or other correspondence

Qualification Equivalencies:

Additional Information:

$39,930Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusCrystal Ellis, Strategic Talent Acquisition Specialist, ce031@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Talking

Frequent Physical Activity:

Talking

Occasional Physical Activity:

Talking

Benefits Eligible:

Yes