Want to know if this job is worth applying to?
Little Rock, Arkansas, United States
Onsite
Not Available
Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department's Website:
Minimum Qualifications:
Bachelor’s degree in Business or related field plus three (3) years of registration and/or billing experience, or High School diploma/GED plus seven (7) years of registration and/or billing experience, including three (3) years of experience in a healthcare environment.
Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds
Well-developed decision-making skills
Highly motivated and self-directed individual to establish plans of action
Preferred Qualifications:
Advanced knowledge of Epic system and third-party payer requirements.
Qualifications Equivalencies:
Additional Information:
Responsibilities:
Supervises department staff by monitoring activities and productivity daily and takes appropriate action to ensure staff consistently meets performance standards.
Ensures the team meets expectations for work queue productivity, quality, and customer service.
Ensures staff is educated and conducts themselves in the performance of all duties.
Seeks out continuing education of regulatory changes and industry standards
Ensures information is provided to staff timely and based on workload. Documents personnel issues and promotes a balanced a conducive work environment.
Assists with and contributes to employee evaluations.
Supervises the day-to-day operations of the assigned Access Coordinators, and Patient Representatives.
Responsible for knowing and understanding clinic policies/procedures and is able to act on these policies/procedures.
Schedules, reschedules, coordinates, and cancels appointments using the hospital systems.
Collects co-pays, deductible, and/or payments for patient account and other cash handling responsibilities.
Promotes teamwork and models the core concepts of Patient Family-Centered Care (PFCC).
Conducts and assists with crucial conversations with staff when disagreements occur and when necessary progressive discipline.
Ensures all department, CABC, ICE, and UAMS policies are followed.
Knowledge of individual responsibility and ensures staff preparedness following Joint Commission standards and facility safety and emergency preparedness standards,
Maintains current knowledge of the profession and all state and federal regulatory mandates.
Establishes and maintains performance standards for productivity, quality, and compliance.
Conducts team meetings and one-on-one meetings with direct reports. Participates in new employee onboarding, training, and development of staff.
Works closely with management to develop, implement, and maintain formalized training.
Other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
.png?1742229531){kind=logo}