Department:
Technical Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
At Southwest Airlines, we keep the largest Boeing 737 fleet in the world flying safely and on time. As a Supervisor Aircraft Maintenance, you’ll help lead the Team that makes it happen. You’ll support our Mechanics in the hangar or at the airport and work closely with Airport Operations to ensure every aircraft is ready for departure. Your leadership directly impacts safety, reliability, and on-time performance, helping deliver the friendly, low-cost travel our Customers count on. If you’re detail-driven, safety-focused, and ready to make a difference in the heart of our operation, this is your chance to lead with purpose.
Additional details
- This role supports all hours of the Southwest Operation, including early mornings, late evenings, and holidays.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
- Guide and lead Team Members using SWA talent management practices to coach, develop and engage Employees
- Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
- Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
- Work closely with fellow Supervisors and Leadership to achieve department metrics and objectives
- Set clear expectations on daily assignments and procedures
- Communicate process changes and procedures to their Employees
- Assure Compliance with all applicable policies set forth in Southwest Technical Operations Handbook
- Ensure all work performed during the assigned shift is in accordance with approved maintenance procedures
- Assure Maintenance documentation of work performed is entered into computer base prior to aircraft departure
- Review work packages for completeness and accuracy before all aircraft is returned to service
- Assure that all deferred maintenance items have the required parts and labor hours recorded
- Coordinate aircraft maintenance requirements with all pertinent Company Departments, specifically through Maintenance Control, to advise the current maintenance status of the aircraft
- May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
- Knowledge of EPA regulations and guidelines for hazardous materials
- Knowledge of FARs and other regulatory documents to ensure compliance with the FAA
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Skilled in written and verbal communication including speaking in group situations
- Skilled in reading and comprehending technical reports, instructions, and maintenance documents
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to apply general rules to specific problems to produce answers that make sense
- Ability to solve problems and write document change requests, parts action requests, and other regulatory documents to ensure compliance with the FAA
Education
- Required: High School Diploma or GED
Experience
- Fully functioning, broad knowledge in:
Licensing/Certification
- Required: Airframe and Powerplant License
- Required: Hold or be able to obtain an Airport Driver’s permit
- Required: Obtain a SIDA badge and meet all local airport requirements
- Required: Obtain Cat III and ETOPS certification following employment
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must be able to work varying shifts and/or overtime as needed to meet operational demands
- Must be able to travel with some overnight stays several times a year for training, broken plane rescues, and department meetings
Pay & Benefits:
Competitive market salary from $145,600.00 per year to $161,800.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k)-retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual Profit-sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***Profit-sharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
****Southwest Airlines will consider your application if you have not interviewed by phone, virtually, and/or in-person and not selected for the Aircraft Maintenance Supervisor position at Chicago MDW in the last 12 months
Southwest Airlines is an Equal Opportunity Employer.
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