Position Title: Supervisor of Underwriting Quality and Performance Analytics
Business Unit: Commercial Credit
Reports to: Director of Commercial Underwriting and Portfolio Management
Position Overview:
The Supervisor of Underwriting Quality and Performance Analytics leads the Commercial Bank’s enterprise-wide Quality Control (QC) and underwriting analytics function. This role owns the QC review program, finding and remediation workflow, and the performance reporting infrastructure that provides transparency into underwriting quality, accuracy, throughput, and risk alignment. The Supervisor partners with Underwriting leadership across C&I, IRE, and BBU to drive consistency, enhance analytical rigor, and promote strong credit discipline.
Primary Responsibilities:
Lead the Commercial Underwriting QC program, oversee end‑to‑end reviews, manage findings and remediation, deliver trend reporting, and serve as the independent QC authority in partnership with underwriting leadership.
Lead the development of dashboards, scorecards, and reporting packages that measure underwriting accuracy, SLA performance, volume mix, risk rating outcomes, productivity, and QC trends. Own monthly and quarterly enterprise reporting to senior leadership, including concise executive summaries.
Govern underwriting templates, guidance, memo standards, and risk‑rating structure. Align C&I, IRE, and BBU by embedding QC insights into updated guidance. Partner with managers and LOB on training and quality improvements. Lead efforts to elevate underwriting standards and improve efficiencies.
Oversee analysts supporting production reports, portfolio scorecards, pipeline tracking, and data integrity efforts.
Provide SME support for regulatory, audit, loan review, and risk governance work.
Identify recurring performance gaps, workflow bottlenecks, and risk indicators using data-driven insights. Partner with Underwriting Leadership on automation, simplification, and process improvement opportunities.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Exceptional knowledge of a wide range of commercial lending (C&I, ABL, & Cap markets), underwriting practices, and banking practices
Knowledge of commercial banking policies, procedures and government regulations
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.