As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most.
Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global.
What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement.
At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.
Position Summary
This position is responsible for providing leadership and oversight for quality and food safety programs across assigned facilities, third-party contracted origins, and business segments. The position leads integration and standardization efforts, quality systems data governance, audit readiness, regulatory support, customer complaint and CAPA activities, and the development of Quality Specialists. The role partners with Operations, Environmental Health and Safety (EHS), Procurement, Supply Chain, Commercial, and other stakeholders to promote consistent execution and continual improvement of quality and food safety programs.
Key Responsibilities
Quality Systems Integration & Standardization
- Lead consolidation and harmonization of quality and food safety processes and documentation resulting from recent acquisitions and system integrations
- Drive alignment of site and supplier documentation with corporate requirements, applicable regulations, and customer expectations
- Support standardized procedures and ways of working in Benchmark in partnership with EHS and operational stakeholders
Multi-Site Quality Leadership
- Provide quality and food safety (QFS) leadership and support for Webb City, Joplin, Monroe, Goldsboro, Shelby, and corporate locations
- Serve as a primary quality resource for site leadership regarding regulatory, customer, certification, and corporate program requirements
- Support implementation and consistent execution of food safety plans, prerequisite programs, specifications, document control, training, and verification activities
- Escalate significant QFS risks and coordinate cross-functional resolution
Audits & Compliance
- Plan, coordinate, facilitate, and follow up on internal, customer, and third-party audits and assessments
- Support audit readiness, evidence collection, response development, and timely closure of findings
- Participate in the Foreign Supplier Verification Program (FSVP) team, including gap analysis, document review, and alignment with FDA requirements
- Monitor changes in assigned regulatory, certification, and customer requirements and support updates to affected programs and documentation
Customer Complaints & CAPA
- Support investigation, resolution, and response of customer complaints, nonconformances, and QFS concerns
- Lead or support root cause analysis and corrective and preventive actions (RCAs/CAPAs)
- Track assigned actions, verify implementation and effectiveness, and support timely closure
- Analyze recurring issues and recommend preventive or systemic improvements
People Leadership & Team Management
- Provide direct supervision, coaching, performance management, and professional development for site Quality Specialists
- Establish priorities, assign work, balance resources, and monitor progress across sites, systems, audits, and quality initiatives
- Develop team capabilities in quality systems, site documentation, regulatory compliance, audit readiness, complaint investigation, and CAPA execution
- Promote accountability, collaboration, consistent communication, and a culture of food safety and continuous improvement
- Provide backup support for the Corporate Quality Manager and maintain continuity of key quality activities during absences
- Provide backup and cross-functional support for Quality Specialists as business needs require
Cross-Functional Leadership & Continuous Improvement
- Partner with Operations, EHS, Procurement, Supply Chain, Commercial, and other stakeholders to resolve issues and implement sustainable improvements
- Lead or participate in projects that improve compliance, efficiency, data integrity, and consistency across the organization
- Communicate priorities, risks, progress, and resource needs to the Corporate Quality Manager and affected stakeholders
What is Expected of You and Others at This Level
- Coordinates and supervises the daily activities of a business or technical support or production team
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
- Decisions are guided by policies, procedures and business plan, receives guidance and oversight from a manager
- Typically, does not spend more than 20% of time performing the work supervised
Competencies Expected of You and Others at This Level
- Manages Conflict - Handles conflict situations effectively with a minimum of noise
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Decision Quality - Makes good and timely decisions that keep the organization moving forward
- Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
- Directs Work - Provides clear direction, delegation, and removes obstacles to get work done
- Resourcefulness - Secures and deploys resources effectively and efficiently
- Buids capability, sets clear expectations, and holds team accountable
- Connects site practices, data, documentation, and compliance requirements
- Balances competing demands and drives work to timely completion
- Builds effective partnerships across functions, sites, suppliers, and customers
- Recognizes risk, escalates appropriately, and supports practical solutions
- Uses trends, findings, and feedback to strengthen systems and performance
Education and Experience
Required
- Bachelor's degree in Food Science, Quality, Regulatory Affairs, Biology, Chemistry, Agricultural Science, or a related discipline, or equivalent relevant experience
- Five or more years of progressive experience in food, feed, grain, ingredient, or agricultural quality assurance, food safety, supplier quality, or regulatory compliance
- Experience leading personnel, projects, or cross-functional quality initiatives across multiple locations
- Working knowledge of FDA regulations, FSMA, FSVP, preventive controls, and quality or food safety management systems
- Experience supporting or leading internal, external, and third-party audits
- Experience with root cause analysis, CAPA management, document control, and data governance
- Strong written and verbal communication, organization, prioritization, and project management skills
- Ability to travel to assigned sites and third-party locations based on business needs
Preferred Experience
- PCQI and/or FSVP Qualified Individual training or designation.
- Experience with TraceGains or a comparable supplier and quality information management platform
- Familiarity with GFSI-aligned certification schemes such as SQF or FSSC 22000
- Experience integrating quality systems following acquisitions or organizational changes
- Experience in grain, feed, food ingredient, or agricultural supply chain operations
Physical Requirements and Working Environment
- Prolonged periods of sitting at a desk and working at a computer
- Potential travel requirements
This job description is intended to give you a general understanding of the role and the type of work involved, but it may not include every responsibility or requirement. Employment with The Andersons, Inc. is at will, which means both you and the Company can end the employment relationship at any time, with or without cause or notice, consistent with applicable law, nothing in this description should be viewed as a contract.
About Us
As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most.
Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global.
What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement.
At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.
Disclaimer:
The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We also prioritize a safe and healthy workplace. The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role.
To ensure a consistent hiring process, The Andersons, Inc. does not accept unsolicited resumes from agencies that do not have a formal agreement in place and is not responsible for any related fees.
Finally, we want to help you stay informed and safe during your job search. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com” or"@theandersons.com", to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address. If something seems unusual, we encourage you to verify communications and report any concerns through TalentAquisition@andersonsinc.com
