Supply Chain Lead

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows.

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.

Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 

⚙️ What you'll be doing:

Build & Scale the Function You’ll be the architect of our non-horticultural stock planning strategy. This is a "build from scratch" opportunity where you will set the vision for how we scale, demonstrating the ability to turn rapid business growth into a sophisticated, high-performing operational machine

Master Stock Availability: You will lead your team to ensure optimal stock levels across all sites, balancing high availability with the need to minimise waste and holding costs. Navigating multi-site space constraints, you’ll work in lockstep with our Warehouse teams and Strategic Procurement Managers to ensure our supply is as efficient as it is reliable.

Develop & Automate: Build scalable, custom, automated supply chain and inventory tools and develop AI workflows to eliminate manual data entry and calculation tasks. You will lead the development of  agile, spreadsheet-based solutions while mapping the transition to long-term, robust systems.

Process & KPI Leadership Develop standardised processes and frameworks, leading weekly KPI reviews to shift the function from reactive problem-solving to proactive inventory and risk management. You’ll define what "success" looks like for the department.

Team Transformation & Development Provide oversight, coaching, and mentorship to a team of stock planners, transitioning them from manual execution to analytical decision-making. You will build internal succession and resilience, ensuring the team is equipped to handle increasing complexity.

Strategic Growth & Inventory Control De-risk the launch of new ranges by ensuring our operational infrastructure is mature enough to handle increased SKU counts. You'll collaborate with the commercial team to ensure right-size inventory levels to protect availability, de-risk peak periods, and release trapped cash, while developing third-party relationships (charities/discounters) to manage excess stock.

Operational Execution: Support with planning and execution when needed to ensure continuity (especially when issues occur or in peak times)

3PW Performance Management: Measure and manage performance of our 3PW partner against agreed SLA terms

Supplier Performance: Build internal operational performance reporting and supplier tiering, put in place initiatives to improve operational supplier performance. 

✅ You’ll love this role if you…

• Experience in a procurement, purchasing, supply chain or supply planning role, with experience leading a team
• Have a proven track record in supply chain scalability - You have experience managing exponential growth of SKUs by using technology and automation to absorb increasing complexity
• Are tech-savvy and systems-oriented - You have strong capabilities in building automated tools using G-suite and other platforms, and have been leveraging AI to increase your impact in this area
• Are a strong leader and mentor - You excel at coaching team members, fostering a performance culture centered around accountability and ownership of results and know how to manage your stakeholders effectively. 
• Have a continuous improvement mindset - You are adept at identifying system limitations and establishing continuous feedback loops with your team to resolve and automate them further
• Are proactive and hands-on - You are willing to be a direct contributor to enable scale , rolling up your sleeves to understand operational tasks to a high standard and covering gaps during peak periods or illness
• Are commercially and data-driven 
• You are motivated by protecting margins, eliminating P&L leakage driven by manual errors, and right sizing inventory levels to optimise working capital and cash flow.
 
These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.