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Stamford, Connecticut, United States
Hybrid
Role Summary/Purpose:
Help Synchrony accelerate responsible AI adoption and deliver measurable business impact by leading the technology capability that transforms prioritized business-unit AI use cases into advanced solutions. As SVP, Head of AI Solutions Technology, you will oversee delivery across multiple programs, lead AI initiatives from concept to real adoption, and ensure AI solutions accelerate transformation across business units and functions.
Reporting to the Chief AI Officer, you will lead a team of AI experts responsible for designing and delivering capabilities for high-priority enterprise programs. You will partner closely with the AI leadership and teams across product, engineering, data, architecture, security, risk, legal, compliance, and the business to translate opportunities into executable technical roadmaps and durable technology outcomes.
You are a hands-on technical leader with deep AI expertise, strong software engineering experience, and the ability to lead through complexity. You can engage directly with business units, analyze workflows, understand business goals and transformation plans, design target-state architectures centered on agentic AI, and drive responsible AI delivery.
This role enables the Chief AI Officer to translate Synchrony’s strategy for embedding generative AI into business workflows into disciplined execution and advanced agentic AI solutions. The SVP, Head of AI Solutions Technology, will provide the technical leadership and delivery discipline required to move priority use cases from concept through implementation and initial adoption.
Essential Responsibilities:
Required Qualifications:
Desired Qualifications:
Grade/Level: 15
The salary range for this position is 200,000.00 - 330,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Our Way of Working:
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology