Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
This Sr. Network Engineer / Sr. System Administrator role will focus on the development and growth of our IT strategy to support our growing business. This role will be a subject matter expert in a predominantly Microsoft cloud environments including Microsoft 365 and Azure AD with significant emphasis on providing technical leadership, design, and support to an expansive network of locations, technology platforms, and users.
This is a hands-on role that will work directly with business partners to plan, implement, and manage complex projects involving acquisitions, technical integrations, and data migrations for enterprise environments.
Job Description
Job Specific Duties
- Design, implement and manage cloud-based infrastructure in Microsoft Azure, including Virtual Machines, Storage, Networking, Security, and Identity & Access Management.
- Administer and support Office 365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other Office 365 applications
- Troubleshoot and resolve issues related to Microsoft Azure and Office 365 environments
- Develop and maintain automation scripts to improve system administration tasks
- Provide guidance and support to other IT team members on Microsoft Azure and Office 365-related issues.
- Manage and monitor cloud resources to ensure availability, performance, and security of systems.
- Building and scaling complex application systems at an enterprise level
- Microsoft Windows AD, DNS, SCCM, Servers (on prem & Azure)
- Management of Hyper V/Virtualization environment
- Storage, backup, and recovery
- Microsoft Azure cloud management & administration including environment provisioning, configuration, performance monitoring, policy governance, and security.
- Manage the implementation of CloudOps capabilities within existing organizational support structures and identify simplification opportunities for operational processes.
- Assess and maintaining the reliability and security of technology platforms
- Provide integration skills and experience to ensure the interoperability of new and existing systems
- Analyze existing operational standards, processes, and/or governance, present recommendations to modernize or improve, and then execute accordingly
- Migrate existing infrastructure services to cloud-based solutions
- Manage security and access controls of cloud-based solutions.
- Develop & implement policy driven data protection best practices to ensure technology solutions are protected from data loss.
- Ensuring all infrastructure components meet proper performance and capacity standards.
- Participate in on-call rotation outside of normal operating hours to address and resolve technical escalations.
- Design, develop, and implement highly available, multi-region solutions within Microsoft Azure.
- Work Schedule: Monday through Friday and weekend or overnight hours as required.
- Travel: Up to 10% or as required
Qualifications
Minimum Job Requirements
- BS degree or equivalent work experience
- 10+ years in designing, developing, installing, and supporting Enterprise quality solutions
- 8+ years of experience supporting Microsoft server and client environments within an enterprise environment
- Significant experience as either a Lead Engineer or Solution Architect in an Enterprise cloud-enabled environment
- Minimum 3-5 years of experience in designing, implementing, and managing Microsoft Azure and Office 365 environments
- Good knowledge of Azure Active Directory, Azure Virtual Network, Azure Storage, and other Azure services.
- Knowledge of Microsoft Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
- Familiarity with ITIL processes, including incident management, change management, and problem management
Desired Certifications/Accreditations
- MCSE
- Azure – AZ-104, AZ-204, AZ-500, AZ-303/304 etc.
Knowledge Skills, and Abilities
- Exceptional customer service skills, able to deliver courteous, professional, and effective technical support and assistance to a wide range of customers/users.
- Demonstrated ability to support data center hardware (compute and network).
- Excellent communication and customer relation skills.
- Provide leadership to junior staff and external consultants.
- Detailed knowledge in the following areas:
- Experience with Windows Server Deployment, Management, and Troubleshooting
- Knowledge of Windows and Active Directory components, including Active Directory users, groups, permissions, Organizational Units (OUs) and Group Policy Objects (GPO)
- Experience troubleshooting problems with complex implementations, including log review, service validation, and defect documentation
- Strong PowerShell Skills
- Must have experience supporting a large enterprise environment
- Azure Storage Account, Disk, Snapshot, Backup, Site Recovery, file sync
- Azure Governance and Compliance
- Must have proven experience organizing and expressing written and verbal communications clearly, effectively, and efficiently
- Strong problem-solving skills
- Ability to work off-shift and weekends as required
- Proactive, energetic, professional self-starter with excellent organizational, communication and interpersonal skills, and the ability to work effectively in cross-functional teams
What AmeriLife Offers
A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com.
Pay Transparency Statement
We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.
