Systems Administrator II

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.

This position is responsible for identity and access management, Microsoft 365 administration, user lifecycle management, security administration, troubleshooting, and operational support. The ideal candidate is a seasoned administrator with hands-on experience managing enterprise environments who can operate independently while collaborating effectively across IT and business teams.

Responsibilities: 

• • Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Manage Active Directory accounts, security groups, group memberships, and identity-related services.
• Administer Okta, including user provisioning, deprovisioning, SSO integrations, MFA, and application assignments.
• Support onboarding, transfers, and offboarding activities through established identity and access management processes.
• Troubleshoot authentication, access, email, collaboration, and directory-related issues.
• Manage Microsoft 365 licensing, shared mailboxes, distribution groups, security groups, and resource accounts.
• Support enterprise SaaS applications and their integrations with Microsoft 365, Active Directory, and Okta.
• Perform routine administration, maintenance, upgrades, and configuration changes.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
• Participate in user access reviews, audit requests, and compliance activities.
• Work directly with vendors and internal stakeholders to resolve system issues and implement enhancements.
• Assist with technology projects, cloud initiatives, and operational improvements.

Minimum Education, Experience, & Specialized Knowledge (Required): 

• 3+ years of experience administering enterprise IT systems.
• Strong experience managing Microsoft 365 environments.
• Hands-on experience with Active Directory and Microsoft Entra ID administration.
• Experience administering Okta or another enterprise identity management platform.
• Experience configuring and supporting SSO and MFA solutions.
• Experience managing Exchange Online, Teams, and SharePoint Online.
• Experience supporting user lifecycle management processes.
• Strong troubleshooting and problem-solving abilities.
• Experience creating and maintaining technical documentation.
• Strong communication and customer service skills.

Preferred Qualifications

• Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or similar certifications.
• Experience with PowerShell scripting and automation.
• Experience supporting hybrid identity environments.
• Experience supporting SOX-controlled or regulated environments.
• Familiarity with Microsoft security and compliance capabilities.
• Experience participating in audits, access reviews, and compliance initiatives.

Experience Level

• Systems Administrator II
• 4-7 years of relevant experience
• Bachelor's degree or equivalent work experience

Additional Details: 

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. 

Our competitive Total Rewards package for US Employees includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits at https://caredx.com/company/careers

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy

The U.S. EEO posters are available here. 

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. 

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