Systems Administrator II

*This position can be either W2 Contract or FTE - This role is fully on site in the Baltimore/Annapolis Junction area - Top Secret clearance REQUIRED

JOB SUMMARY:

The System Administrator II provides advanced system administration, maintenance, and support for government clients within Trace3’s Federal, State, and Local practice. This role ensures the availability, performance, and security of IT infrastructure across on-premises and cloud environments. The administrator will manage and troubleshoot systems, implement security controls, support compliance requirements, and collaborate with engineering and cybersecurity teams to sustain mission-critical operations. This position requires strong technical expertise, customer engagement skills, and the ability to work within regulated environments.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

Systems Administration & Maintenance

• Administer, configure, and maintain Windows and/or Linux servers in production, staging, and development environments.
• Perform advanced troubleshooting of system, network, and application issues.
• Monitor system performance, availability, and capacity; recommend and implement optimizations.
• Manage patching, updates, and server lifecycle tasks according to government security and compliance requirements.

Infrastructure Operations

• Support Active Directory, DNS, DHCP, Group Policy, and identity management.
• Administer virtualization platforms (e.g., VMware vSphere/ESXi, Hyper-V).
• Manage storage systems, backup/recovery tools, and disaster recovery procedures.
• Support cloud environments (Azure, AWS, GCC High) including provisioning, monitoring, and policy enforcement.

Security & Compliance

• Implement and maintain security baselines, STIGs, IAVA updates, and hardening activities.
• Conduct vulnerability scanning, remediation, and documentation as required by client compliance frameworks.
• Assist with audit preparation and continuous monitoring under NIST, FedRAMP, CMMC, RMF, or agency-specific controls.
• Ensure proper logging, encryption, access controls, and incident response support.

Operational Support

• Provide Tier II/III support for escalated service desk tickets and operational issues.
• Create and maintain system documentation, runbooks, and standard operating procedures.
• Support onboarding of new systems, services, and technologies.
• Collaborate with network engineering, cybersecurity, and cloud engineering teams to resolve cross-functional issues.

Project & Customer Engagement

• Participate in technical planning and deployment of infrastructure improvement projects.
• Interface with government clients, program managers, and stakeholders to gather requirements and provide status updates.
• Evaluate and recommend new technologies, tools, and automation opportunities to improve environments.

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred.
• 3–5 years of hands-on system administration experience supporting Windows and/or Linux environments.
• Experience supporting enterprise infrastructure (Active Directory, VMware, cloud services, storage, backups, etc.).
• Knowledge of cybersecurity practices, STIG/SCC tools, and vulnerability remediation.
• Ability to obtain and maintain a U.S. government security clearance (Secret or higher as required).
• DoD 8570/8140 Baseline Certification (e.g., Security+, CCNA Security, CySA+, or equivalent).
• Experience supporting federal, state, local, or DoD client environments.
• Familiarity with RMF, NIST 800-53, CMMC, or FedRAMP compliance frameworks.
• Microsoft, VMware, AWS, or Azure technical certifications (MCSA/MCSE, VCP, AWS Solutions Architect, Azure Administrator, etc.).
• Experience with automation/scripting (PowerShell, Bash, Python).
• Experience with configuration management (Ansible, SCCM/MECM, Chef, or Puppet).

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to:

• Remain in a stationary position for extended periods of time.
• Operate a computer, keyboard, and other office equipment using hands and fingers.
• Communicate effectively in person, over the phone, and through electronic means.
• Occasionally move about the office to access files, office equipment, and meeting spaces.
• Lift and/or move up to 15 pounds as needed.
• Maintain specific vision abilities, including close vision and the ability to adjust focus.

WORK ENVIRONMENT:

This position is performed within a secure, classified workspace. Employees must comply with all applicable security protocols and access control procedures, including restrictions on personal electronic devices and the handling of sensitive information.