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Phoenix, Arizona, United States
Onsite
Not Available
Posting Date
08/14/26Application Deadline
08/20/26Pay Range
Min - 1st Quartile - Mid - MaxWhat We Offer
We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!
Job Type
Unclassified - JudicialDepartment
D800 Superior CourtAbout the Position
*****Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. *****
The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.).
The Systems Administrator supports, maintains, and improves the IT infrastructure across servers, identity systems, endpoints, cloud services, backups, and core business applications that support the operations of the Justice Courts and the Judicial Branch of Arizona in Maricopa County. This role requires strong Windows administration experience, solid troubleshooting skills, and the ability to support both daily operations and long-term infrastructure improvements.
About the Superior Court:
The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
Position Qualifications
We recognize your time is valuable, so please apply if you meet the following required qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a closely related field.
OR
Combined education and experience qualifications:
An equivalent combination of post-secondary education and job-related experience in an IT-related support/analyst field may substitute on a year-for-year basis
Our Preferred Candidate has:
Three (3) or more years of experience in a systems administrator role within an enterprise environment.
Experience with Citrix Netscaler, Linux and Windows Operating Systems, VMWare, and Virtual Desktop Infrastructure.
Experience administering Microsoft Azure cloud environments, including virtual machines, storage, and identity services
Hands-on experience with Microsoft Intune, Windows Autopilot, and Microsoft Configuration Manager (SCCM) for endpoint provisioning, policy management, and compliance enforcement
Experience with Microsoft Entra ID (Azure Active Directory) including privileged identity management, application integration, and hybrid identity management across on-premises Active Directory and Entra ID
Familiarity with on-premises server infrastructure including Windows Server, Active Directory, DNS, DHCP, file services, and Group Policy Objects (GPO)
Experience with VMware Virtualization Platform for managing virtual infrastructure
Exposure to enterprise monitoring and alerting tools
Familiarity with IT Service Management (ITSM) platforms and ticketing workflows (e.g., InvGate, ServiceNow, or similar)
Experience using AI productivity tools (e.g., Microsoft Copilot) to accelerate troubleshooting, documentation, and operational tasks
Strong written and verbal communication skills with the ability to convey technical concepts to non-technical stakeholders
Understanding of IT security principles, patch management, and endpoint compliance
Experience in a justice or law enforcement environment.
Knowledge, skills, and abilities:
Knowledge of:
Hardware components, peripherals, and software
Enterprise-level servers and blade technologies, SAN and NAS storage technologies, and backup solutions
Web services, clustering, load balancing, and virtualization technologies
Cloud infrastructure and architecture, preferably Azure
Linux Red Hat, Microsoft server operating systems, and Active Directory
IIS Administration, SQL Server Administration, Exchange, and Office 365 Administration
Installation, configuration, patching, testing, and troubleshooting systems
Windows Server operating systems, Active Directory, DNS, DHCP, and Group Policy
Microsoft 365 services including Exchange Online and Teams
Microsoft Azure cloud services
Endpoint management via Microsoft Intune, Windows Autopilot, and Microsoft Configuration Manager (SCCM)
Virtualization technologies (VMware)
Enterprise security practices including identity governance and endpoint compliance
ITSM principles and change management processes
System high availability and disaster recovery
Skill in:
Deploying, configuring, and maintaining servers and cloud resources
Administering endpoint policies, software deployments, and compliance baselines through Intune and SCCM
Writing clear technical documentation, runbooks, and standard operating procedures
Troubleshooting complex infrastructure issues across layers (OS, identity, application, cloud)
Managing user accounts, groups, and permissions in Entra ID and on-premises Active Directory
Using PowerShell scripting to automate administrative and operational tasks
Providing exceptional customer service
Strong teamwork abilities
Strong written and verbal technical communication
Understanding of network standards and network security
Ability to:
Work independently and collaboratively within a structured IT operations team
Prioritize and manage multiple concurrent tasks and service requests
Communicate clearly with both technical peers and non-technical court staff
Adapt quickly to evolving technologies, organizational needs, and security requirements
Maintain professionalism and confidentiality in a judicial branch environment
Essential Job Tasks
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
Monitor the health and performance of servers, endpoints, and cloud resources; respond to alerts and resolve incidents in a timely manner
Builds, configures, deploys, administers, performs backups, upgrades, and maintains virtual and physical servers.
Participate in IT change management processes; document and communicate planned changes following established CTS procedures to support capacity planning
Perform routine server and infrastructure maintenance including patching, backup verification, capacity planning, ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configures CPU, memory, and disk partitions as required.
Reviews application logs and resolves issues.
Performs regular file archival and purge as necessary.
Creates, changes, and deletes user accounts per request.
Maintain system documentation including configuration baselines and runbooks; support adoption of CTS’s in-house documentation platform currently in development by the Product Delivery team including hardware and software deployment and maintenance plans.
Develops and provides formal and informal instruction to staff.
Develops and maintains written documentation related to processes, procedures, and system specifications.
Manage and expand the Microsoft Azure cloud environment, including VM provisioning, storage management, and identity integrations
Deploy, configure, and maintain endpoint management solutions using Microsoft Intune and Microsoft Configuration Manager (SCCM), including compliance policies, app deployment, and configuration profiles
Manage Microsoft Entra ID including privileged identity management, conditional access policies (hybrid), and application integration in coordination with on-premises Active Directory
Coordinate with the Network team on connectivity requirements; support server-side configuration changes related to network-dependent services
Administer Microsoft 365 services including Exchange Online, Teams, and SharePoint; resolve end-user issues and maintain tenant configurations
Manage and support VMware virtualization environments, including VM provisioning, snapshots, and resource management
Collaborate with the InfoSec team to ensure endpoint compliance, vulnerability remediation, and adherence to security hardening standards
Provide Tier 3 escalation support for infrastructure and systems-related incidents submitted through the help desk
Assist in evaluating new technologies and contribute to proof-of-concept efforts aligned with the CTS infrastructure roadmap
Working conditions:
Job requires participation in a 24X7 on-call rotation that requires the addressing of critical issues at various locations throughout Maricopa County. Mostly an office setting in high volume, fast-paced environment. Requires long periods of sitting while completing computer activities.
While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
Additional Information
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/
Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.
The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
