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Remote (Any State), United States of America
Remote only
The Opportunity:
Team Awareness Kit (TAK) Operations Support Specialist provides operational and technical expertise in supporting mission-critical systems. The position focuses on ensuring seamless deployments, system administration and integration of TAK. The ideal candidate will play a critical role in managing TAK deployments, maintaining system reliability, and optimizing TAK to enhance situational awareness and operational decision-making.
Cloud Hosting Architecture: Design and implement a secure cloud hosting solution for an enterprise-grade TAK (Team Awareness Kit aka: Tactical Assault Kit) Server (latest version) capable of high availability and resilience for 20,000+ concurrent users.
Security Infrastructure: Maintain a security boundary that meets or exceeds FISMA High standards, including full encryption of data in transit and at rest, multi-factor authentication, and continuous monitoring aligned with NIST 800-53 Rev 5 controls.
Control Implementation Statements: Develop detailed control implementation statements for all applicable NIST 800-53 Rev 5 security and privacy controls, articulating the implementation, monitoring, and validation in the TAK environment.
Configuration Baseline: Establish, document, and maintain a secure configuration baseline for all TAK Server components, adhering to DISA STIGs, CIS Benchmarks, or equivalent best practices.
Identity and Access Management (IAM): Provide a robust, policy-driven IAM solution integrated with the TAK environment to manage user lifecycle, onboarding, offboarding, and role-based access.
Integration with Government Assets: Ensure integration with Government-furnished equipment and networks, clarifying security control responsibilities.
Support Model Development: Implement a comprehensive operational support model, including Tier 2/3 technical support for incident response, routine maintenance, and patch management.
Documentation and Reporting: Deliver detailed system documentation and ongoing compliance reporting consistent with FISMA and NIST requirements.
Responsibilities:
Install, monitor and maintain TAK systems within the cloud environment
Provide real-time technical support and troubleshooting for TAK-related issues to ensure uninterrupted operations.
Train and assist operators in the effective use of TAK applications for mission-critical operations.
Develop and maintain processes for the integration of TAK.
Collaborate with cross-functional teams to establish data-sharing protocols and address integration challenges.
Configure TAK systems to meet mission requirements, including setting up custom geospatial layers, communication channels, and user permissions.
Monitor TAK network connections, server performance.
Manage TAK software updates, patches, and enhancements to ensure system reliability and security..
Serve as a liaison between TAK users Customer leadership to gather feedback and implement system improvements.
Document and report integration metrics, operational insights, and system status to stakeholders.
Qualifications
Required:
US Citizenship is required to obtain a DHS Suitability clearance (high risk rating).
3+ years of experience with TAK in an operational or technical support role.
Bachelor’s degree with 8 years’ experience in computer science, Information Systems, Engineering, or a related field (or equivalent experience-MS with 6 years’ experience, AS with 10 years’ experience, HS with 12 years’ experience)
Experience with data integration processes, APIs, and protocols.
Strong understanding of network communications, including TCP/IP, multicast, and secure data transmission.
Proficiency in troubleshooting and resolving technical issues in real-time operational environments.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$90,300-$189,600CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.