To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

Job Summary

The Systems Administrator installs and maintains Windows Server and related software and/or administers activities for Windows Server operating system, ensuring & achieving high performance of these systems.

Requirements

EDUCATION

Bachelor’s degree in Business, Computer Science, Management Information Systems, or related field. In lieu of degree, at least five (5) years of equivalent experience will be considered.

EXPERIENCE

Minimum three (3) years’ direct experience with server support and implementation to include maintaining and supporting, operating systems and client server-based applications.
Expertise-level knowledge and experience with operations and procedures including configuring, tuning, monitoring, securing, and managing server software and hardware.

Experience managing and maintaining IIS Web Server platform, application pools, and SSL certificates

Experience with Windows Failover Cluster, load-balancing, and Distributed File system preferred.

ESSENTIAL SKILLS & ABILITIES

Microsoft Windows

IIS Web Server, Application Pools

SSL Certificate management

HA/DR, Windows Failover Cluster

Distributed Server Administration

MS SQL Server Administration
Analytical Problem Solver
Troubleshooting
TCPIP Protocols
Domain Name System (DNS)
Storage Virtualization
Disaster Recovery
Project Management
Technical Expertise
Detail-Oriented
Interpersonal
Leadership
Multitasking
Oral & Written Communications
Technical Communication

Skills

• Configuration Management (CM)
• Continued Learning
• Directory Services
• Disaster Recovery (DR)
• Documentation Maintenance
• Linux Server Administration
• Office Softwares
• Oral Communications
• Scripting
• Server Backups
• Technical Project Management
• Vulnerability Management
• Web Server Administration
• Windows Server Management
• Written Communication

Responsibilities

• Analyzes and evaluates user requests for server and technical operations, services, and support.
• Assists in the developing comprehensive policy and procedure documents for the open systems server infrastructure
• Assists other department teams with IT server management functions including configuration, operations, installation, maintenance, and performance tuning of all server hardware and software.
• Monitors daily performance of systems and informs management of the status of the systems relative to previously established performance guidelines.
• Performs technical duties assigned, as a member of department team(s) to enhance function and availability of the open system server environment.
• Possesses knowledge of the strategic planning process in order to effectively maintain successful server management processes consistent with goals and objectives.
• Researches and implements server components including software, hardware, security, administration, policies, and procedures.
• Updates reporting mechanisms based on progression of projects.

Certifications

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.