Due to federal contract requirements, United States citizenship and an active TS/SCI security clearance and polygraph are required for the position.
Required:
- Must be a US Citizen.
- Must have TS/SCI clearance w/ active polygraph.
- Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (05) years of additional SA experience may be substituted for a bachelor’s degree.
- Relevant experience must be in engineering systems over their lifecycle (for example, conception, design & development, testing, production, distribution/deployment, operation, maintenance & support, decommissioning).
- Level 2 - Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required.
- Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools. Infrastructure
- Experience with the following tools: ELK, Tripwire, VMware, RedHat SELinux security tool suite
Responsibilities include, but are not limited to:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
The benefits package:
• Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA
• Comprehensive Dental insurance
• Vision with 80% employer paid premium
• Employer paid Life insurance 100%
• Employer paid Short-term and Long-term disability 100%
• Annual training, continued education, and professional memberships reimbursement
• Unlimited access to Red Hat Enterprise Linux and AWS training and accreditation
• Annual reimbursement for technology i.e. phones, computers, printers, etc.
• 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)
The environment and perks:
• Professional development investment and paid time off for training
• Contract and work locations in Maryland, Virginia, Colorado, Texas, Utah, Florida and Hawaii.
• Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get-Togethers
• Leadership Team engagement and mentorship
• Performance Recognition Program
• Complimentary branded apparel
Don't see a job opening that's the perfect fit? Apply to our General Position to join our talent pool for consideration for future opportunities.
Know someone else who may be a good fit? Refer them through the CTI External Referral Program and you could receive a one-time referral bonus of up to $10,000! Email cti-staffing@cti-md.com for more information.
Constellation Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Job applicants can submit questions about CTI’s equal employment opportunity policy to cti-hr@cti-md.com.
