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Independence, Ohio, United States
Hybrid
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
In this role on the Audit Transformation & Strategic Initiatives team, you will support the design, development, and maintenance of process automations and AI‑driven solutions that enhance audit efficiency and insights. You will identify and integrate data sources, own and manage automations and AI agents, and develop advanced queries to strengthen analytics and reporting capabilities. Drawing on strong technical skills in automation platforms, AI frameworks, and data management, you will contribute to solution development while ensuring reliability, security, and effective documentation. Success in this role requires a problem‑solving mindset and close collaboration across audit teams.
A caregiver in this role works days from 8:00 a.m. to 5:00 p.m.
This position follows a hybrid schedule, with on-site work at West Creek in Independence two days per week (Wednesday and Thursday)
A caregiver who excels in this role will:
Design, build, and manage workflow automations and AI-driven solutions/agents that streamline audit testing, sample selection, reporting, and insight generation.
Identify, integrate, and query relevant data sources to support audit analytics, continuous monitoring, and reporting needs.
Partner with audit teams to translate business and audit objectives into technical requirements, task-level plans, and solution designs.
Contribute to departmental technology projects end-to-end maintaining clear, well-structured documentation throughout.
Collaborate with technology partners to ensure solutions meet integration, security, and data governance needs.
Communicate technical concepts clearly to technical and non-technical audiences, while safeguarding the confidentiality, integrity, and security of audit and organizational data.
Minimum qualifications for the ideal future caregiver include:
Associate’s degree in Information Technology, Computer Science or a related field and one year of implementation, support and management of computer-based information systems experience, preferably in a health care environment, or equivalent experience in end user training or in an operational or financial role utilizing the systems or data generated by the systems supported by this position required
OR High School Diploma/GED and three years of experience
OR High School diploma/GED, successful completion of ITD apprenticeship program and two years of experience
OR Bachelor’s degree
ITIL Foundations Certification upon or within six months of hire
Preferred qualifications for the ideal future caregiver include:
Microsoft, CompTIA or equivalent certifications
Experience in a healthcare environment
Exposure to AI frameworks and building AI‑driven solutions (Copilot preferred)
Experience with automation tools for workflow/process automation (Power Automate preferred)
Ability to identify, integrate, and manage data sources (Snowflake preferred)
Proficiency in writing advanced queries for analytics and reporting (SQL)
Ability to translate business/audit needs into technical requirements
Comfortable collaborating with audit and ITD/Enterprise Analytics teams
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.