Topeka, Kansas, United States
Onsite
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
Why Join Us?
Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
Professional Growth Opportunities: Advance your career with ongoing training and development programs.
Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.
Benefits & Perks
Base compensation is only one component of your competitive Total Rewards package
Incentive pay program (EPIP)
Health/Vision/Dental insurance
6 weeks paid parental leave for new mothers and fathers
Fertility/Adoption assistance
2 weeks paid caregiver leave
401(k) plan matching up to 5%
Tuition reimbursement
Health & fitness benefits, discounts and resources
Job Summary
Process application systems in the Print Shop and Master Console areas. Manages the flow of all production and development of jobs through the system.
“This position is required to work on-site”
What you’ll do
Administers Company, Division, and Department, Security and area policies, procedures and standards. Understand Security and environmental issues related to the Datacenter.
Develops information/data for the Information Services Division morning statuses reports and are accountable for its accuracy.
Responsible for ensuring documentation manuals are kept-to-date.
Must communicate and interact with both technical and non-technical personnel while resolving problems.
Responsible for filling out a UCR and Incident ticket on all hardware/software problems and maintaining the logbook for various Customer Engineers.
Utilize console and auxiliary equipment in the most efficient way to process the jobs scheduled.
Maintain necessary materials and equipment to process work.
Ensure reports are printed according to due out to meet department and company SLA’s.
Report any program, machine, and scheduling problems to the Shift Supervisor.
Responsible for cleaning and maintaining all equipment located in the print shop according to area guidelines.
Responsible for correctly printing all reports, filling out the order forms and printing and voiding all checks for various systems.
Assist in the implementation of new software and hardware installations.
Continuously monitoring and reacting to IT operations schedules.
Maintain accurate logs and documentation of system operations, issues and resolutions.
What you need
Knowledge/Skills/Abilities
Problem solving and analytical skills, as well as the ability to troubleshoot computer problems could arise.
Time management skills – essential to ensure all tickets, job failures, alerts, and reports are completed thoroughly and on time.
Strong communication skills and be able to follow directions clearly.
Experience working with Excel, Word and Microsoft office applications.
Ensure data security and integrity through adherence to company protocols.
Preferred:
Knowledge and/or experience ISPF, TSO, OnDemand.
Automated Job Scheduling Software, Automated Report Distribution and Tracking Software and commands, and MVS commands.
Experience working with RICOH printers and RPD.
Education and Experience:
High School education or its equivalent.
Physical Requirements
Must be able to lift up to 50 pounds, 80% of the time, for a 12-hour shift.
Must be able to be on feet, 80% of the time, for a 12-hour shift.
Must be able to spend a 12-hour shift, stooping, bending and lifting .
Work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends.
Compensation
Non-Exempt Grade 12
Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
Our Commitment to Connection and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.
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