Systems Engineer I

Who We Are

Robert Half is seeking a Systems Engineer I who, as part of a team, will operate key controls and respond to needs within Robert Half's Azure and AWS cloud computing infrastructure with a focus on day-to-day operational support and maintenance of cloud systems such as the provisioning, configuration, patching, monitoring and fine-tuning of cloud infrastructure and services.

What You'll Do

• Deploy Azure and AWS cloud infrastructure and services.
• Maintain and monitor functionality and health of cloud-based Systems Infrastructure, including daily health checks of the overall environment.
• Perform routine OS and application patching for cloud-based systems in accordance with established maintenance windows and change management procedures, including scheduling, testing, and verifying successful patch deployment. Patching windows require a schedule change to After Hours.
• Manage unattached volumes and snapshots, including identification, cleanup, and lifecycle maintenance.
• Process certificate requests and renewals for Internet-facing sites.
• Perform server CPU and memory resizing/scaling requests.
• Respond to requests in a ServiceNow ticket queue, resolving user requests and system-related issues in a timely manner.
• Conduct monthly audits of server records in ServiceNow to verify accuracy and completeness, reconciling findings across all supporting tools to support Robert Half's SOC 2 compliance and attestation requirements.
• Enable process improvement efforts by providing constructive feedback, suggesting alternatives, and driving continuous process improvement.
• Work with project managers and business owners to determine business requirements for new system capabilities and take responsibility for service delivery aligned with requirements.
• Assist in researching cloud systems engineering products and services and determine applicability to Robert Half's Azure and AWS environments, creating recommendations for implementation.
• Author or update documents for existing systems / processes such as specifications, standards, procedures and policies to support Robert Half's cloud enterprise infrastructure.

What You'll Need

• Bachelor's degree in IT related field or certification from an accredited technical college / institute.
• 2+ years' applied experience supporting cloud-based enterprise systems for a large IT organization (100+ people).
• Beginner to intermediate level of understanding and personal experience in implementing and applying technology control processes (such as Change Management, Availability Management, Production Acceptance, etc.).
• Preferred Certifications:
  • Azure: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Fundamentals
  • AWS: AWS Certified SysOps Administrator – Associate, AWS Certified Solutions Architect – Associate, AWS Certified Cloud Practitioner
  • IT Operations / Service Management: ITIL Foundation, CompTIA A+, CompTIA Cloud+, HDI Support Center Analyst.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.

$68,000.00 - $102,000.00

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at https://roberthalfbenefits.com.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.