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Bethesda, Maryland, United States
Onsite
The Systems Engineer III will support integration and interoperability among endpoint, identity, security and infrastructure platforms. The position operates in a large, federated federal IT environment and must balance enterprise standards with the operational needs of individual NIH Institutes, Centers and Offices (ICOs).
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
The ability to obtain, maintain and access classified information at the Public Trust level.
Tests and evaluates the compatibility and integration of new systems with existing infrastructure, networks, and applications. Designs models and utilizes analysis and solution development methods, including process maps, flow charts, and diagrams.
Active Directory and Entra ID expertise.
PowerShell REST APIs and Graph experience.
Prior support of NIH, HHS, or comparable large federal civilian agency environments is preferred.
Experience with enterprise-scale endpoint management, cybersecurity operations, and service transition practices is preferred.
Experience using automation, metrics, and documented quality controls to improve repeatability and service outcomes is preferred.
Demonstrated ability to document technical work, communicate with federal stakeholders, and execute within formal change, security, and operational governance processes.
Ability to work across distributed technical teams and manage competing operational priorities.
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Supports the development of infrastructure designs that are innovative, resilient, and highly available.
Integrate Intune MECM Jamf and Entra ID.
Develop REST API and PowerShell automations.
Resolve authentication and synchronization problems.
Support migrations and platform transitions.
Document integration tests and procedures.
Build and maintain integration interfaces between endpoint, identity, security and reporting platforms.
Investigate authentication, permissions and synchronization failures.
Test service principals and Graph API permissions.
Implement logging, retry handling and error reporting.
Document data flows and interface ownership.
Coordinate changes with platform owners.
Provides automation of IT Infrastructure.
Responsible for operational availability of all the systems hosted on the infrastructure.
Supports information assurance process in a mid-level technical role by complying with technical controls, technical checklists etc.
Proactively reviews inventory status of IT hardware and performing reconciliation analysis of IT asset records within our ServiceNow environment.
Identifies opportunities on how to better manage and reconcile inventory and related reporting.
Defines audit and asset record reconciliation procedures for recurring data integrity refresh.
Research new and innovative solutions and promoting process improvement.
Identifies and pursues process improvement, automation, and application integration opportunities.
Learns from and educates fellow team members.
Works under the close direction of senior personnel in the functional area.
Works on projects/matters of limited complexity in a support role.
Works with IT and business project teams to understand reporting requirements and to propose solutions by developing management reports, system dashboards and other documents/records using appropriate reporting methods.
Attends meetings as assigned (e.g., for the purpose of conveying and/or gathering information required to perform the functions of the position). Maintains Standard Operating Procedures/Desk References for use by other employees when performing backup or relief duties.
Configures software changes, upgrades systems with new releases and models. Performs periodic system updates.
Works with network resources to verify they are up to date with appropriate firmware, patches and hotfix levels. Works to endure access controls, backups and firewalls are up to date.
Performs implementations and system administration-related tasks. Generates project schedules and creates metrics to be reviewed at each project milestone. Creates scalable, automated solutions to support acquisition management.
Acts as the prime technical liaison between the users and vendor support engineers to revolve implementation, access and functionality issues.
Develops a knowledge base document for users and administration.
EDUCATION AND EXPERIENCE
Requires a Bachelor's degree and a minimum of seven (7) years related experience, or equivalent combination of education / experience and 6+ years in systems integration.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
EOE including Disability/Vet
The estimated pay range for this role is $94,200 to $120,000, with the final offer contingent on location, skillset, and experience.
CNI offers a comprehensive benefits package that includes:
Medical
Dental
Vision
401(k)
Family Planning/Fertility Assistance
STD/LTD/Basic Life/AD&D
Legal-Aid Program
Employee Assistance Program (EAP)
Paid Time Off (PTO) – (11) Federal Holidays
Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
