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Remote - NOAM, United States of America
Remote only
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
Bullhorn is looking for a strategic technical leader to join our Technical Operations team as a Manager of Systems Engineering. This is a leadership role within the Technical Operations organization. In this role, you will be responsible for leading a team of systems engineers who build, implement, troubleshoot, and manage products and solutions for Bullhorn's production environment, while ensuring 24/7 availability and high performance. You will balance hands-on technical contributions with people management, strategic planning, and cross-functional collaboration. The ideal candidate will have proven technical expertise, demonstrated leadership capability, and a track record of building high-performing teams in fast-paced SaaS environments.
As a Manager, Systems Engineering, you will:
Lead, mentor, and develop a team of systems engineers across multiple experience levels (SE I through Senior SE III)
Participate in hiring, onboarding, and retention strategies to build a world-class systems engineering team
Partner with senior leadership to define and execute the systems engineering roadmap aligned with business objectives
Drive continuous improvement initiatives to enhance operational efficiency, system reliability, and scalability
Lead cross-functional infrastructure projects from planning through execution
Evaluate and implement emerging technologies and tools to improve team productivity and system performance
Ensure 24/7 availability of production environments through effective team scheduling, incident response, and on-call management
Drive accountability for SLAs, system performance metrics, and operational KPIs
Lead major incident response efforts and facilitate blameless postmortems to drive systemic improvements
Establish and enforce standards for documentation, runbooks, change management, and operational procedures
Manage relationships with cross-functional partners including Development, QA, Customer Support, Professional Services, and Security
As a Manager, Systems Engineering, You'll Bring:
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
Relevant certifications (AWS, Azure, ITIL, etc.) are a plus
3+ years of people management experience, leading technical teams in SaaS or high-availability environment
8+ years of hands-on experience in systems administration, infrastructure engineering, or DevOps roles
Expertise in Linux-based systems administration (required) and Windows Server (highly preferred)
Strong understanding of SaaS architecture, multi-tenant environments, and production operations at scale
Experience with public cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code tools (Terraform, CloudFormation)
Exposure to containerization and orchestration technologies (Kubernetes, Docker)
Experience with Java-based applications, application servers (Tomcat, JBoss), and performance tuning
Scripting abilities in Python, PowerShell, Bash, or similar languages
Demonstrated ability to build and execute technical roadmaps aligned with business goals
Experience managing incident response, change management, and compliance in production environments
Strong analytical and problem-solving skills with the ability to assess risk and make data-driven decisions
Experience with automation, monitoring, and observability platforms (ELK, Prometheus, Grafana, New Relic)
Understanding of networking fundamentals (TCP/IP, DNS, load balancing, firewalls)
Ability to translate technical concepts into business impact and communicate effectively with non-technical audiences
Strong project management skills with the ability to manage multiple priorities and deadlines
You balance strategic thinking with hands-on technical execution
You are passionate about building and developing high-performing teams
You thrive in fast-paced, high-pressure environments and can maintain composure during incidents
You take ownership of outcomes and hold yourself and others accountable
You believe in continuous improvement and foster a culture of learning and innovation
You communicate proactively, transparently, and with empathy
You've had previous on-call experience and understand the realities of 24/7 operations
You have experience in a SaaS environment supporting 10,000+ customers with 200,000+ users
The annual base salary range for this position is $112,626 - 135,000. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.
Compensation and Transparency Statement
The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.
What we offer...
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Unlimited Planned Paid Time Off
Global Mental Health Support
On-Demand Learning & Development
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Company-wide mentor program
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.