Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – 2026-0112
Role Duties and Responsibilities
- Core Services configuration: Executing the end-to-end configuration of Core Services components in accordance with approved technical designs, security requirements, and NCIA standards.
- Core Services integration: Integrating and validating Core Services components to ensure interoperability with the network infrastructure, Boundary Protection capabilities, and supporting management systems.
- Deployment support: Supporting the deployment, configuration, validation, and operational readiness of Core Services within DCIS kits.
- Management tool integration: Configuring and verifying Core Services components within the applicable centralized management and monitoring tools.
- System documentation management: Supporting the maintenance and updating of technical documentation to reflect changes, configurations, operational procedures, and implemented solutions.
- User Acceptance Testing (UAT) and Troubleshooting: Providing technical support during UAT, including fault diagnosis, troubleshooting, and resolution of Core Services-related issues.
Essential Skills, Experience and Certifications
Specific Technical Qualifications and Experience
- Personnel shall have at least three (3) years of experience in the following areas: COMPTIA A+ (Pre- 2019 Core 1 (220-1001) and Core 2 (220-1002) Post 2019 Core 1 (220-1101) and Core 2 (220-1102) or equivalent qualification.
- Proficiency in implementing and maintaining VMWare 6 infrastructures.
- In-depth knowledge of the VMWare vSphere product including, but not limited to, ESXi, VSAN, vRealize Operations, NSX, vSphere CLI scripting and VMWare update services.
- In-depth knowledge of data storage technologies, like vSAN, iSCSI and small SANs (HP MSA).
- In-depth knowledge of VEEAM Backup, replication 9.x and VMWare architectures.
- In-depth knowledge of the entire Microsoft Operating system product line administration: Windows server 2012R2, 2016, Windows 10, Exchange server 2013/2016.
- Proficiency in Managing DNS Domains and DNS Resolution on Windows 2008/2012 R2 and Windows 2016.
- In-depth knowledge of implementing and administering Active Directory (AD) environments.
- Proficiency in troubleshooting client OS and client software problems.
- Proficiency in deployment of the SCCM architecture.
- In-depth knowledge of maintaining the Core Enterprise Services that include Active Directory, Domain Trusts, Exchange Servers, DNS Management, Group Policy Management, McAfee ePolicy Orchestrator for Endpoint Protection and software update services.
- In-depth knowledge of Blackberry Enterprise Server environments.
8.2 Desirable Technical Qualifications and Experience
- It is desirable that the assigned personnel have the following qualifications and have at least three (3) years of experience in the following areas:
- Working knowledge of the Microsoft Deployment Kit (MDT Kit).
- Working knowledge of Microsoft RDS services.
- Working knowledge of managing and configuring the McAfee ePolicy Orchestrator 5.1.3 and above.
- Solid appreciation of server, storage and networking hardware.
- Good familiarization with HP Blade Server Products and HP rack-based servers.
- In-depth knowledge of network protocols and network management technology
8.3 Professional Competences
- Shall be able to listen, speak, read and write in English to or above the NATO SLP 3333 (= good/minimum professional) in accordance with STANAG 6001.
- Proven English language ability to communicate effectively, both orally and in writing, including the ability to deliver clear briefings and articulate complex technical matters;
- Strong interpersonal skills, with the ability to work effectively in multinational and multidisciplinary environments;
- Ability to work autonomously with minimal supervision, while contributing effectively as part of a team;
- Strong analytical and problem-solving capabilities, with a results-oriented approach;
- Demonstrated ability to interact with users, stakeholders, and technical teams in a professional and collaborative manner;
- High level of motivation, adaptability, and professional integrity;
- In depth practical understanding of NATO Command structures, roles, and organisational context
- In depth practical Knowledge of NATO Enterprise Architecture and DCIS services, covering OSI Layers 1-7
Working Location
Working Policy
Travel
- An estimated average of one (1) trip per month to NATO Europe locations is anticipated and will not exceed 5 days; however, this estimate is indicative only and shall not constitute a commitment.
Security Clearance
- Valid National or NATO Cosmic Top Secret personal security clearance
