About this role:
Wells Fargo is seeking a Systems Operations Manager
In this role, you will:
- Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
- Engage stakeholders and internal partners associated with the Systems Operations functional area
- Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
- Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
- Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
- Collaborate and consult with analysts, Information Technology personnel, or vendors
- Manage mid to highly experienced analysts
- Manage allocation of people and financial resources for Systems Operations
- Mentor and guide talent development of direct reports and assist in hiring
Required Qualifications:
- 5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
Desired Qualifications:
- Proven experience leading enterprise Release Management functions, with ownership of release strategy, governance, and execution across complex technology landscapes.
- Extensive people leadership background, including managing and mentoring large, geographically distributed teams of Release Managers and Technical Project Managers
- Strong expertise in Agile and DevOps delivery models, with hands-on experience implementing CI/CD pipelines and modern release practices.
- Demonstrated success in managing high‑risk, high‑impact production releases, including go/no‑go decisions, rollback planning, and escalation handling.
- Deep understanding of technology program and project governance, including portfolio oversight, dependency management, and executive‑level reporting.
- Experience driving automation and AI‑enabled delivery solutions, applying predictive analytics, intelligent dashboards, and AI‑assisted risk and impact analysis.
- Solid background in production support and IT Service Management, including Incident, Problem, Change, and Release Management aligned with ITIL practices.
- Strong risk, compliance, and quality management experience, ensuring adherence to security controls, regulatory requirements, and audit standards.
- Hands‑on familiarity with cloud platforms and modern tooling, spanning CI/CD tools, monitoring solutions, and enterprise collaboration platforms.
- Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and balance delivery velocity with operational stability.
Posting End Date:
12 Jun 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
