Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression.
Reporting to the Store Manager, Tailors are consumer centric, open minded, proactive, and think beyond the task. You are responsible for delivering a best-in-class Tailoring experience and excellent product for all consumers through a variety of functions and procedures relating to customer service, sales, and Tailor Shop operations.
We're looking for a Tailor who shares our values:
- Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
- Empathy for Customers and Co-workers: You add positivity to our store culture.
- Demonstrate Courage: You lead with our values.
- Drives Performance: You're results-oriented and support the team.
You'll support the leadership team to success:
- Executes and is responsible for basic alteration services (i.e. Hemming, patch and repair, tapering, etc.) and more technical alterations (e.g. Fitting/tailoring items other than jeans, where more technical equipment is necessary; detailed ap pearance altering processes.)
- Exemplifies and possesses strong customer service skills to elevate our clients’ experience.
- Resolve tailor-related consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
- Educates and trains store teams on customer offerings and services provided by the Tailor Shop.
- May support with training Tailors within district and/or region on Tailor processes and Levi’s Tailoring standards.
- Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management
- Suggest looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach.
- Promote Levi's® omni experience by engaging consumers with Red Tab Loyalty program.
- Efficient handling of all cash and Tailor Shop-related merchandise operations and procedures in compliance with store policy.
The role requires someone who:
- Has a thorough understanding of denim industry and current/upcoming trends.
- Understands textiles and fabrics with proven skills in sewing, tailoring and textile repair.
- Has awareness of design and details strong communication skills both internally and externally.
- Is fashion savvy and interested in current trends.
- Enjoys being busy and juggling multiple tasks.
- Is available to work a flexible schedule to meet, including evening, weekend and holidays.
- Is able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
- Has reliable transportation.
- Must be 16 years old.
- Has a minimum of 3 years’ sewing/tailoring experience, a strong knowledge of jeans construction, and a thorough knowledge of machines used in the sewing of denim products.
- Formal training in apparel design preferred but not required.
EOE M/F/Disability/Vets
LOCATION
San Francisco, CA, USA
FULL TIME/PART TIME
Part time
FILL DATE
This position is expected to be filled by 01/17/2027.
