Tax Technology Manager

Role Overview

We are seeking a versatile Tax Technology Manager to support our growing EMEA and beyond scope. This role connects tax, technology, and data — ensuring our systems and processes enable compliant, efficient, and scalable  across the region.

The ideal candidate combines a strong understanding of indirect tax (particularly VAT and invoicing) with an ability to partner cross-functionally and translate tax requirements into smart, tech-enabled solutions. You don’t need to be a developer or automation engineer — but you must be able to see opportunities, shape solutions, and drive them to execution by partnering with tax, engineering, accounting, data ops, and automation teams etc.

Key Responsibilities

• Lead and coordinate the implementation of tax-related technology solutions, ensuring compliance with new or changing legislation (e.g., invoicing, digital reporting, VAT mandates).
• Represent Tax in engineering, product, and finance initiatives — ensuring that new business rollouts and systems capture all relevant tax requirements.
• Partner with vendors and internal system owners to integrate and maintain compliance tools
• Support data governance and system control frameworks, ensuring audit (SOC) readiness, traceability, and documentation across tax technology systems.
• Drive standardization of tax processes and tools across entities and regions (Wolt, DoorDash, Deliveroo).
• Build strong partnerships with engineering, data, automation, and finance teams to ensure tax technology needs are prioritized and delivered effectively.
• Act as a bridge between tax and technology — translating regulatory and compliance requirements into actionable system and process specifications.
• Collaborate with local tax teams to ensure regional regulatory nuances are accurately reflected in the design and functionality of tax technology solutions.
• Identify automation and efficiency opportunities across tax processes and drive them from concept through delivery while collaborating with the automation and data ops to teams to develop scalable solutions..
• Promote adoption and consistent use of tax technology solutions across regional and global tax teams.
• Provide training, documentation, and user support for new tools and processes.
• Champion a culture of continuous improvement — gathering feedback, measuring outcomes, and iterating on solutions post-implementation.
• Develop and maintain a joint roadmap with cross-functional teams, balancing strategic priorities and operational capacity.
• Ensure strong governance around tax technology initiatives, including change management, security, and compliance oversight.

Qualifications & Experience

• Understanding of indirect tax (especially VAT), e-invoicing, and digital tax compliance frameworks in the EMEA region.  Understanding of other areas in tax such as Direct Tax, DAC7 etc. is a plus
• Understanding of commercial tax engines (ie Vertex)
• Proven track record of supporting or optimizing tax technology solutions in a multinational environment.
• Familiarity with data flows and ability to partner effectively with data and automation teams.
• Strong analytical mindset
• Project management experience
• Excellent communication and stakeholder management skills — able to explain complex tax technology topics to both technical and non-technical audiences.
  Accounting/tax qualification or relevant technology certification preferred.
• Understanding and display of using AI tools

This role will require traveling dependent on where the employee is based. We anticipate a 25% travel rate if the candidate is based in either Helsinki or London.