Team Lead – Mailchimp

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.  
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 

About the Team Lead – Mailchimp: 

MarketStar is seeking a Team Lead to support our client, Mailchimp, based in Salt Lake City. As a Team Lead, you will be responsible for guiding and motivating a team of Inside Sales Representatives to meet their sales targets. You will help monitor the team’s performance, implement sales strategies, and provide regular coaching and support to improve their skills and knowledge.  

Location: Salt Lake City, UT (Hybrid)

What Will You Do? 

• Lead your team to meet and exceed sales quotas and client expectations through successful sales delivery and pipeline management

• Coach and develop sales representatives to succeed in hitting daily, weekly, and monthly input and output targets

• Collaborate with senior management to define sales objectives and cascade clear goals and expectations to the team.

• Ensure consistent and effective communication by holding regular team meetings, huddles, and employee 1:1s to ensure alignment to performance expectations and company values.

• Identify and implement process improvements to enhance efficiency in sales operations and reduce bottlenecks.

• Analyze team performance metrics, provide regular feedback, and implement improvement strategies to ensure consistent goal achievement. 

• Ensure the team adheres to company policies, industry regulations, and ethical sales practices while maintaining high standards of professionalism. 

What Will You Need to Succeed?

• Results-oriented with a history of driving performance to exceed goals

• Prior experience leading a team; experience in a telesales environment preferred

• Excellent verbal, presentation, and written communication skills

• Customer centric attitude with the ability to motivate others and drive standards of excellence.

• Ability to build strong professional relationships with employees, leadership, crossfunctional support partners, and client stakeholders.

• Familiarity with Microsoft and/or G Suite tools; Salesforce experience highly preferred.

• Ability to coach and develop low performers to reach target attainment

• Strong understanding of sales analytics including data and reporting trends, showcase/duplicate success, and identify/correct opportunities

• Adaptable and able to effectively multi-task in a dynamic environment

What We Offer:   

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Structured learning and career development programs 

• Mental health program 

• Generous Paid Time Off policy  

• Paid medical leave 

• Child/Dependent care reimbursement  

• Education reimbursement 

• 401k match, hardship loan program, access to financial wellness advisor  

• Comprehensive healthcare coverage including medical, dental, and vision  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.