Team Lead – Technical Documentation

Position Summary:

The Team Lead – Technical Documentation is responsible for leading a team of technical writers and documentation specialists in the creation, maintenance, and delivery of high-quality customer and engineering documentation. The role ensures adherence to documentation standards, project schedules, quality requirements, and continuous process improvements while collaborating with global engineering and project teams.

Work You’ll Do:

• Lead and mentor a team of technical writers and documentation specialists.
• Plan, assign, and monitor documentation activities to ensure on-time delivery of project documentation.
• Review and approve technical documents for accuracy, consistency, quality, and compliance with company standards.
• Coordinate with engineering, project management, manufacturing, service, and product experts to gather and validate technical information.
• Drive continuous improvement initiatives in documentation processes, templates, tools, and workflows.
• Support resource planning, workload balancing, and project prioritization.
• Track team performance, quality metrics, and project status, and provide regular updates to management.
• Support training, onboarding, and professional development of team members.
• Participate in documentation tool evaluations, content management initiatives, and digital transformation projects.
• Ensure compliance with documentation standards, customer requirements, and internal quality processes.

Team:

Technical Documentation

Basic Qualifications:

• Bachelor's Degree in Mechanical Engineering, Aeronautical Engineering, Technical Communication, or a related discipline.
• 6–10 years of experience in technical documentation
• Minimum 2 years of experience leading or mentoring a team.

Preferred Qualifications:

• Strong understanding of technical documentation principles and structured authoring concepts.
• Experience creating operation manuals, maintenance manuals, spare parts catalogs, installation guides, and customer documentation.
• Knowledge of XML/DITA-based authoring environments and Content Management Systems (CMS/CCMS).
• Experience with documentation tools such as TIM, Paligo, ST4, MadCap Flare, Adobe Experience Manager Guides, or similar platforms.
• Strong project coordination and stakeholder management skills.
• Excellent written and verbal communication skills in English.
• Ability to review technical content for accuracy, consistency, and compliance with documentation standards.
• Experience working with global engineering teams and cross-functional stakeholders.
• Knowledge of AI-assisted documentation, content reuse, and digital documentation solutions is an added advantage.
• Exposure to process improvement initiatives and documentation quality management.

Who we are: 

Mold-Masters (www.moldmasters.com) is a leading global supplier of hot runners, controllers, auxiliary injection and co-injection systems. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment that caters to every market. Mold-Masters is a business unit of Hillenbrand.

Hillenbrand (www.hillenbrand.com) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".