Team Leader, Case Management and Health Link

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Do you have case management and supervisory experience? Join the Centerstone team as a Team Lead and make a meaningful difference in the lives of individuals experiencing mental health challenges.

In this role, you will provide direct administrative supervision to a Case Management and Health Link team, including hiring and training staff, conducting monthly chart audits, and reviewing documentation to ensure quality and compliance. You will also coach and support staff in delivering effective care coordination, promoting health and wellness, maintaining strong documentation practices, and navigating the electronic health record system.

We are looking for a dedicated leader who is passionate about developing staff, strengthening service delivery, and helping individuals in our community access the support they need. As mental health needs continue to grow, your leadership will play an important role in ensuring our clients receive quality services and compassionate care.

Qualifications: A master’s degree in counseling, psychology, social work, or a related field is preferred. Candidates with a bachelor’s degree and supervisory experience will also be considered.

Location: This position will serve Centerstone clinics in Shelbyville and Fayetteville, Tennessee, and requires regular travel between both locations.

If you are passionate about leading a team, supporting staff development, and making a positive impact in the lives of those we serve, we encourage you to apply!

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain necessary communications and reporting with referral sources and other involved parties as approved by client.
• Maintain effective working relationships with the clinical team
• Maintain timely/accurate clinical records in accordance with organization policies
• Maintain effective relationships with Community referral sources
• Participate in the development and implementation of quality clinical practices
• Compliance requirement for annual completion of KPI forms
• Responds promptly to client’s needs to coordination of services

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Effectively communicate via written, verbal, in person and virtual methods.
• Work well with a team , but also be self-motivated
• Effective at managing priorities/deadlines
• Strong planning, organizational, and management skills
• Good professional skills, ethics, and behavior

QUALIFICATIONS

Education Level              

Minimum Education Level 

• A Master’s degree is required in one of the following fields: Clinical Psychology, Mental Health (MH) Counseling, Social Work, Marriage and Family Therapy, and/or a specialization in MH Counseling

OR

• Bachelor’s degree in psychology, social work, or related field WITH two years' case management AND one year of supervisory experience may be accepted in lieu of a Master's degree.
• License in respective discipline preferred.

OR

• Applicants with a Master’s degree in a related field (outside of the disciplines listed above) must meet the following criteria:
  • Completion of at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework.
  • Relevant coursework and work experience in the following areas:
    • Clinical treatment and treatment planning
    • Appraisal and assessment of mental disorders
    • Psychopathology
    • Use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting.

Years of Experience      

Three years' experience in mental health field as a direct provider of services required.

Certification/Licensure 

License preferred.

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$50,700.00--$71,100.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.