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United States
Remote only
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Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Job Overview
We are seeking a customer-focused and technically curious Technical Account Manager (TAM) to support enterprise customers utilizing our healthcare data licensing solutions. This role serves as a key technical partner to Customer Success Managers and customers by providing ongoing technical guidance, troubleshooting support, data delivery validation, and escalation management throughout the customer lifecycle.
The ideal candidate will bring experience working with healthcare data ecosystems, including healthcare claims, electronic health records (EHR), or related healthcare data assets and workflows. This individual should be comfortable supporting customers in complex, data-driven healthcare environments while balancing technical problem solving with strong customer engagement.
This role is best suited for someone who thrives in a fast-paced environment, enjoys solving complex customer challenges, and is motivated by building trusted customer relationships through technical expertise and collaboration.
Duties and Responsibilities
Job Requirements
Who You Are
Education
Physical Demands and Work Environment
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link