Onsite
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Prepare and assemble bills of materials (BOMs), product configurations, and pricing comparison documents for customer engagements across cloud, infrastructure, networking, and data center domains.
Build vendor and technology comparison matrices that help senior engineers and Field CTOs evaluate and position solutions from major OEMs and hyperscalers.
Configure, maintain, and reset lab environments used for customer demonstrations, proof-of-concept testing, and internal training.
Research vendor announcements, product releases, end-of-life notices, and competitive updates—synthesizing findings into concise summaries for engineering team consumption.
Assemble and format materials for Executive Briefing Centers (EBCs), workshops, and customer assessments—including slide decks, data sheets, and supporting documentation.
Maintain engagement trackers, project logs, and internal documentation that support the domain architecture practice’s operational cadence.
Support senior engineers with pre-engagement research: customer environment profiles, installed base data, and relevant case studies or reference architectures.
Assist with data gathering, formatting, and quality checks for customer deliverables such as assessment reports, architecture reviews, and TCO analyses.
Participate in internal team meetings, vendor briefings, and training sessions to build technical knowledge across cloud platforms, networking, compute, storage, and virtualization.
Provide ad hoc support across all domain architecture teams as priorities shift—learning to operate flexibly across technology domains rather than specializing prematurely.
Shadow senior engineers on customer calls and engagements when opportunities arise, observing how technical expertise translates into customer advisory and commercial outcomes.
Behaviors and Competencies
Intellectual Curiosity: Can actively seek out new learning opportunities and apply learned concepts to different situations.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions..
Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Training: Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Results Orientation: Can set personal goals and work towards them, achieving results consistently.
Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Consultative Sales: Can identify customer needs, propose suitable products or services, and take action to close sales without explicit instructions.
Customer-Centric Mindset: Can identify customer pain points and propose solutions to address them. Actively seeks customer feedback and incorporates it into product improvements.
Skill Level Requirements
The expertise in protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of data. - Intermediate
Expertise in configuring, maintaining, and troubleshooting servers, storage solutions, and network infrastructure to ensure optimal performance and reliability. - Intermediate
The ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions. - Intermediate
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
Other Requirements
Completed Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business, or a related field or relevant work experience required
Ability to travel to SHI, Partner, and Customer Events
0–2 years of professional experience. Recent graduates with relevant internships, lab work, or academic projects are encouraged to apply.
Demonstrated interest in enterprise technology—through coursework, certifications (CompTIA, AWS Cloud Practitioner, etc.), personal projects, or self-directed learning.
The estimated annual pay range for this position is $55,000 - $85,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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