Technical Analyst - Transformation and Innovation

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

The person in this position plays a key role in the evolution and optimization of business applications by serving as a technology partner to the business units. Reporting to the IT Director, Transformation, and Enterprise Solutions Optimization, this individual analyzes needs, evaluates technological opportunities, and contributes to the design of integrated, high-performance solutions aligned with the organization’s strategic objectives. 

Key Responsibilities 

• Analyze the needs of business units and translate them into clear, comprehensive, and actionable functional requirements for the technology teams. 

• Develop a thorough understanding of enterprise applications, their functionalities, their configurations, and their interactions with other systems. 

• Identify opportunities for automation and optimization, then assess the functional, technological, and operational impacts of the proposed changes. 

• Collaborate with business teams, technology specialists, and vendors to design integrated, scalable solutions aligned with the company’s strategic direction. 

• Document current and future processes, business rules, data requirements, workflows, and acceptance criteria. 

• Plan and support acceptance testing, validate solution compliance, and assist users in adopting new features and processes. 

Desired Profile 

• Bachelor’s degree in computer science, information technology, software engineering, information systems, or any related field. 

• Five (5) to eight (8) years of relevant experience in IT business analysis, functional analysis, process improvement, integration, or application solution management. 

• Experience with business solutions such as ERP, POS, OMS, WMS, CRM, HR, and financial systems, or digital platforms. 

• Solid understanding of the application lifecycle and the various stages of design, configuration, integration, validation, deployment, and evolution of a solution. 

• Ability to understand a complex technological environment and assess the impact of a change on multiple systems or processes. 

• Knowledge of a retail, omnichannel, or distribution environment is a significant asset. 

• Ability to communicate in French and English, both verbally and in writing. 

Benefits 

• Telemedicine service and employee and family assistance program.  

• Group insurance and RRSP plan with employer contribution.  

• Up to 40% discount on your purchases.  

• Training area with changing rooms and kinesiology services.  

• Cafeteria service offering an extensive and affordable menu.  

• And much more... 

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.