Technical Applications Specialist – TDL/IR Spectroscopy

At Servomex, we're trusted by customers around the world to deliver complex analyzer and instrumentation systems that support critical industrial processes.

We help customers optimize combustion processes, improve plant safety and efficiency, enhance hydrocarbon processing operations, and meet increasingly stringent emissions compliance requirements through world-leading gas analysis technology.

By combining innovative instrumentation with deep application expertise, we deliver accurate, reliable solutions that help customers improve process control, product quality and environmental performance.

The successful candidate will need full Authorization to work in the US on a permanent basis – sponsorship is not available.

We are seeking a Technical Applications Specialist to drive technical application development and support business growth, for our Industrial, Process & Emissions (IP&E) market segment across Texas and the surrounding region.

This is a highly visible, customer-facing role that combines technical expertise, commercial support, application development, and team capability building.

You will work closely with customers, sales teams, business leaders and product specialists to develop innovative solutions that address real-world industrial, process and emissions challenges.

What You'll Do

• Drive application development and identify opportunities for revenue growth across the IP&E business.
• Develop and enhance the regional capabilities of the Technical Applications team.
• Own regional application and technical enquiries, ensuring a high level of customer support.
• Key interfaces with: Product Applications Specialists, Sales, Product Management, R&D, Engineering, Channel Partners, Distributors, Marketing, Customers, End Users, Service & Systems teams.
• Participate in customer visits, major project pursuits, technical reviews and commercial opportunities as the technical expert.
• Act as the voice of the customer, identifying market needs and communicating opportunities for product and application development.
• Lead regional customer testing, validation activities, field trials and Voice of Customer (VOC) initiatives.
• Manage Factory Acceptance Tests (FATs), special analyzer configurations and demonstration equipment.
• Deliver technical training and knowledge transfer to customers, partners and internal teams.
• Support exhibitions, trade shows, conferences and industry events.
• Drive continuous improvement of application processes, procedures and service delivery.
• Support Service and Systems teams on complex application challenges when required.
• Take ownership of regional service level agreements (SLAs), targets and key performance indicators (KPIs).

What We're Looking For

You will bring a strong background in gas analysis, combined with a passion for solving customer challenges and developing technical solutions.

• Demonstrated Applications expertise in Tunable Diode Laser (TDL) and Infrared (IR) spectroscopy technologies in industrial applications.
• Strong understanding of analytical measurement principles, process applications, customer requirements, and the selection, configuration, and deployment of gas analysis solutions across industrial markets.
• Excellent customer-facing and relationship management skills.
• Experience supporting sales opportunities through technical consultation and solution development.
• Ability to deliver technical presentations and training to a range of audiences.
• Strong analytical, problem-solving and troubleshooting skills.
• Experience working effectively within multidisciplinary teams.
• All-round proficiency with Microsoft Office, SAP and Salesforce.
  

Desirable Experience:

• Experience working within the hydrocarbon processing, petrochemical, refining or chemical industries.
• Testing skills; designing, implementing and reporting on verification/validation testing

Qualifications

Essential

• Degree (or equivalent) in Physics, Physical Chemistry, Chemical Engineering, or a related scientific or engineering discipline.

Why Join Servomex?

This is an exciting opportunity to influence business growth, solve complex customer challenges, and work at the forefront of industrial, process and emissions applications. You'll play a key role in helping customers improve efficiency, safety, product quality and environmental compliance while supporting the continued growth of a market-leading global business.

Location:

Sugar Land, TX facility (with flexibility for regular travel across Houston/Texas) and on occasion to other US locations

Benefits:

• Health, Dental, Vision, Life & Long-term Disability Insurance (from month 1)
• 3 weeks PTO + 11 holidays + 2 floating holidays + 2 paid volunteering days
• 401(k) with company match
• Discretionary bonus
• Annual performance review
• Structured career development and talent management
• Employee wellbeing program
• Professional subscriptions support
• Referral scheme, long service awards & global recognition
• Regular company events

Interview & Selection Process:

We want you to feel confident that Servomex is the right place for you. Throughout the process, you’ll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like.

• Friendly chat with our Talent Team
• Teams video interview with the hiring team
• On‑site interview, meet the team and tour of our facility in Sugar Land, TX

We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place.

We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.

The successful candidate will need full Authorization to work in the US on a permanent basis – sponsorship is not available.

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